Lead, plan, organize and oversee training to ensure a highly effective learning environment for Kenya Airways and its clientele these incudes managing training facilities, training services, learning systems and resources.

Detailed Description        

• Lead the team managing KQ Academy administration, ensuring that processes and practices are efficient, customer friendly and are focused on the KQ Academy need to deliver excellent support for students, and are operated effectively.
• Line manages the records officers, knowledge management & eLearning officer, and learning academy administration officers
• Ensure that robust metrics and key performance indicators are devised, developed, and used effectively for each of the Academic administrative teams in support of the KQ Academy strategy
• Manage services within the learning academy, championing excellence in delivery, a positive service culture and ensuring that outcomes are delivered on time and to budget.
• Ensure compliance with relevant statutory and regulatory requirements such as Kenya Civil Aviation Regulations amongst others
• Manage, and administer the Learning Management Systems to help achieve efficiency for both internal and external guests
• Develop and implement Pride Centre Operating Procedures
• Deliver a safe and secure working environment at Pride centre in order enable learning activities
• Prepare and publish a schedule of training programs in collaboration with senior manager regulatory training.
• Generate and analyze learning reports to support learning and development activities and the business at large.
• Track operational and capital expenditure for KQ Pride Centre
• Manage the KQ Pride Centre brand specification for learning materials and visual aids
• Liaison for KQ Pride Centre for Civil Aviation Authorities, African Airlines Association & IATA Training Partnerships
• Coordinates leaderships, and functional training programs
• Coordinates coaching and mentoring programs in the business
• Manages partners and suppliers for training programs
• Manage accounts receivable for the training centre

Job Requirements        

• University Degree in relevant field.
• Expertise in IT usage and utilization. (mastery in excel, PowerPoint, word & access)
• CPA Qualification will be an added advantage
• At least 3 years’ operations management experience in a busy environment.
• Knowledge of aviation training organizations
• Experience in managing accounts receivable will be an added advantage
• Computer skills, interpersonal skills, persuasive oral communication skills, presentation skills, good planner, analytical skills,