Roles and Responsibilities

Laboratory operations

• Deliver Laboratory services working on pre-analytical, analytical and post-analytical elements.
• Perform tests as requested by the medical personnel as per laboratory standard operating procedures, processes, policies, and protocols according to the Ministry of
• Health and International Standards for the Laboratory Services and Health and Safety.
• Record and report results in a timely fashion, and alert doctors about any abnormal results and be prepared to discuss these with them.
• Responsible for running quality control on equipment as per laboratory standard operating procedures, processes, policies, and protocols according to the Ministry of Health and International Standards for the Laboratory Services and Health and Safety
• Prepare various reagents and culture media as per laboratory SOPs and industry standard guidelines.
• Ensure to release of timely patient results while maintaining confidentiality.
• Validate compliance with finance policy and documentation prior to undertaking laboratory tests.
• Archive specimens and results as per laboratory procedures.
• Report without delay any incidents or equipment and Quality control failures and challenges to the Laboratory Manager.
• Carry out routine checking, preparation, and maintenance of laboratory equipment where applicable.
• Continuously liaising with the customer experience team and logistics team on the status of service delivery when on duty.
• Work as part of the TIBU Health multidisciplinary team and liaise with other members of the team to address patient needs

Quality

• Deliver quality laboratory services as per the Ministry of Health and International guidelines, as adapted by TIBU health, and performance review as prescribed by the supervisor.
• Deliver quality and complete assignments with clear documentation for TIBU Clients and prepare laboratory activity reports as required.
• Participate in training programs organized by TIBU Health Laboratory or any of the other affiliate laboratories.
• Work closely and collaboratively with service delivery, nursing, programs, and laboratory departments to implement shared protocols as part of multidisciplinary teams.
• Participate in developing CMEs and grand rounds for continuous medical education;
• Attendance of TIBU Health CME meetings is mandatory.
• Attend Interdisciplinary Team meetings where necessary.
• Adhere to quality standards as indicated in the TIBU Health Quality Manual.
• Participate in root cause analysis meetings as required

Innovation

• Identify technology gaps, propose software solutions, and identify novel and innovative ways to improve the patient journey and experience across platforms.
• Identify and propose tools and materials needed to execute the laboratory service.
• Work with the laboratory team, logistics, and CMO to test, implement and grow innovative programs
• Other related duties as assigned by your supervisor.

Skills:

• Team Player
• Good verbal and written communication skills.
• Organizational skills to prioritize workload and meet deadlines.

Requirements:

• Diploma or Degree in Laboratory Sciences
• At least 5 years experience working in medical laboratories.
• Experience in laboratory audit processes
• Conversant with the formulation and review of SOPs
• Basic experience working with technology will be an added advantage
• Must have working computer skills including MS Word and Excel.
• Certificate of Registration from the respective professional regulatory body.
• Valid Professional Practice License.