Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.

Job Objective/Purpose

Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols, procedures and standards.

Key Responsibilities

• Ensure that the clinic has the necessary equipment and ensure that they are in good working condition and submit a monthly equipment status report to the Branch Manager.
• Timely and accurate billing of laboratory services.
• Stock management:
• Do monthly stock takes of lab supplies and submit a stock take and shortexpiry report to the Branch Manager
• Timely ordering and receiving of stock from the lab store to preventstock outs
• Proper storage of lab supplies.
• Ensure that Avenue corporate governance policies are adhered to.
• Prevent, detect and report any fraud or criminal activity
• Fully implement audit recommendations and attain satisfactory ratings insubsequent audits
• Review and act on quality indicator reports (IQC &EQA)
• Follow laid down Lab Board approved rules for medical lab professionand adhere to Government and respective professional standards of careand treatment of patients.
• Ensure timely response to emergencies.
• Carrying out tests based on outlined SOPs & policies.
• Ensure all sentinel incidents/events are recorded and reported to theBranch Manager within 24 hours using the provided tools.
• Ensure that the fridge temperatures and ambient temperature andhumidity are charted twice daily and any error reported to the BranchManager.
• Ensure timely escalation of any urgent out of stock items to thelaboratory store.
• Ensure that any issue pertaining quality is escalated to the Lab QualityManager.
• Infection control;
• Maintain and enforce infection control standards when carrying out labtests.
• There is proper disposal of medical waste
• Equipment and other laboratory surfaces are properly disinfected withthe right disinfectants
• Ensure client satisfaction through high quality of service, effectivecommunication, prompt feedback and escalation of any unresolvedissues to the Branch Manager.
• Maintain patient privacy and confidentiality at all times.
• Ensure adequate knowledge of all Avenue policies, procedures andsystems as outlined in the HRMIS.
• Prevention of lab related errors by following the laid down policies andprocedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
• Any other duty as assigned by your immediate supervisor in line with thejob description

Personal Specifications

• A Degree/Diploma in Medical laboratory Sciences or related disciplines
• Minimum of 5 years experience
• A Valid practicing license from KMLTTB
• Organizational awareness and detail-oriented