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26 Sep 2023

Laundry Operator at Fairmont Hotels & Resorts

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Job Description

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

Summary

The hotel guests can indulge in an array of exciting outdoor activities including animal orphanage visits, destination dining, bongo tracking, horse riding in the forest/conservancy, phenomenal breakfasts at the slopes of Mount Kenya, and open fire dinner concepts at the foothills of the Mountain. Moreover, the F&B offerings include an all-day dining restaurant, a fine dining grill restaurant, a bar, and banquets/wedding destinations.

Responsibilities

  • Ensure personal safety by wearing protective gear where appropriate.
  • Switch on all laundry utilities; water, electricity, steam and compressed air.
  • Arrange all flatwork which is free from dirt and stains for ironing at the calendar ironer.
  • Ensure a first-in-first-out system of flat work.
  • Pass items through the calendar as per laid down procedures ensuring hems and corners are straightened.
  • Fold items that are free from stains, dirt, dampness, tears, and creases as per set standards.
  • Arrange all, ready linen neatly in the linen room shelves.
  • Iron shirts ensuring the finished product is free from stains, dirt, dampness and creases.  Ensure no damage of buttons.
  • Report faults in machines and pieces of equipment.
  • Consult superiors in case of any doubts or difficulties.
  • Press the colleagues uniform every day within the acceptable timelines and ensure that its ready by the time each colleague is reporting to work.
  • Maintain the work area and machines clean every day before and at close of business.
  • Report any machine breakdown to the Laundry Supervisor or Manager as soon as possible for follow up and in their absence to the Chief Engineer or his Assistant.
  • Maintains good customer relations to keep business level high.
  • Ensures customers’ instructions are strictly fulfilled, taking extra care to timeliness of collection or delivery.
  • Sort out all ironing items as per ironing needs.
  • Performs any other duty as assigned your supervisor or management.

Requirements

Qualifications

  • Diploma in Housekeeping and Laundry Operations
  • Proven work experience as a Laundry Attendant or similar role
  • Familiarity with cleaning detergents and laundering equipment
  • Outstanding organizational and time management skills
  • Good analytical and problem-solving skills

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
  • Working with a hotel rich in history and known for exemplary services while growing your career
  • Work and learn in a luxury property




Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 15 October. 2023





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