Key Responsibilities

• Maintain and develop channel partners, including resellers and end users;
• Push channel sales for the local market to create product awareness and populate it in the market.
• Work with distributors to reach and develop new resellers through competitive prices and promotions.
• Manage communication with clients and linking them to distributors, through WhatsApp groups and broadcasts.
• Attain the sell-out target by ensuring stock is sold to resellers, especially to those who move volumes and import from Dubai.
• Carry out company’s distribution activities with efficiency and ensure the clients are well informed and attended, for example promotions, social media activities.
• Provide attentive service to the clients with actions like managing Whatsapp groups, linking the clients with the distributors, organizing training, providing technical support.
• Proactively recruit new channel partners.
• Establish productive, professional relationships with key personnel in assigned partner accounts/territories.
• Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts
• Proactively lead the joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Provide support and training to partners to ensure success
• Sells through partner organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company programs among assigned partners.
• Manage the performance of existing partners, and develop strategies to improve their sales and revenue
• Collaborate with the sales team to align sales and channel efforts
• Monitor industry trends and stay up-to-date on competitors and market conditions
• Create and manage channel partner budgets and forecasts
• Develop and implement channel partner programs, such as training, marketing, and incentives
• Measure and report on the performance of channel partners, using metrics such as sales and revenue
• Identify and resolve conflicts and challenges within the channel
• Provide support and guidance to partners on product and solution offerings
• Attend industry events and conferences to build relationships and promote the company

Skills & Qualifications

• Bachelor’s degree in Sales and Marketing or related field
• At least 3-5 years of experience in a client facing role in Sales, Marketing, Business Development and Account Management.
• Have deep networks in IT Channel, especially Memory and Monitors clients.
• Sales experience in related IT industry will be an added advantage
• Have good interpersonal relationships and communication skills, keen market induction ability and strong response capabilities.
• To understand the Kenya ICT market in-depth;
• Account Management skills
• Ability to build and maintain relationships with partners
• Strong problem-solving and negotiation skills
• Excellent presentation skills
• Report writing skills
• Organizational skills
• Time management skills
• Superior communication skills – Oral & Written
• Have good interpersonal relationships and communication skills, keen market induction ability and strong response capabilities.
• To understand the Kenya ICT market in-depth;
• Great efficiency and execution ability