26 Apr 2021

Loan Officer at BFree

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Job Description

BFREE is on a mission to revolutionize debt recovery in Africa. We are a young, passionate and Africa’s foremost ethical debt collection startup. If you want to have fun while working in a fun environment, earn very well when you perform like a rock-star, and help people improve their financial health, then Bfree is the place for you.

Job Description:
– Contacting and tracking customers and informing them of their overdue loans.
– Advising customers on their payment options and negotiating suitable payment plans.
– Following up with clients on previous payment arrangements.
– Maintaining customer payment records.
– Responding to customer queries.
– Maintaining accurate, up-to-date customer account information.
– Reporting daily progress against targets to the Team Leader.

– Previous experience working as a Collections Officer.
– Familiarity with state debt collection laws.
– Knowledge of payment plans and accounting procedures.
– Working knowledge of Microsoft Office Suites.
– Excellent communication and negotiating skills.
– Good listening skills and superb questioning techniques.
– High integrity and ethical standards.
– Fluent in Swahili
– Infrastructure to work from home when necessary.

Academic Qualifications:
B.Sc./HND/OND experienced in Banking or any financial field that deal with debt
recovery is preferred

Come and join the BFree Family – You will not regret it!

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 26 May. 2021


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