ABOUT US

Inuka Africa ltd is a non-deposit taking microfinance institution registered and operating in Kenya since 2011. We provide training, capacity building and financing to micro and small enterprises, small holder farmers and agribusiness sectors. We are intensely focused, fast growing and super passionate about what we do.

ABOUT THE ROLE

We are seeking energetic, self-driven, and results-oriented individuals to join our team as Loan Officers and Recovery Officers.

• Loan Officers will be responsible for identifying potential clients, assessing their creditworthiness, training them on loan products, and ensuring proper loan disbursement and monitoring.
• Recovery Officers will focus on managing loan arrears, negotiating repayment plans, recovering overdue amounts, and maintaining healthy portfolio quality.

PRIMARY RESPONSIBILITIES

Loan Officers:

• Marketing and sales of loan products.
• Client training and capacity building.
• Client assessment and appraisal.
• Credit decision-making within set guidelines.
• Loan monitoring and portfolio management.

Recovery Officers:

• Monitoring and following up on delinquent accounts.
• Negotiating and implementing repayment arrangements.
• Ensuring compliance with collection policies and procedures.
• Managing client relationships to encourage repayment and retention.
• Preparing recovery reports for management review.

REQUIREMENTS (Applicable to both roles)

• Minimum age: 24 years.
• Diploma in a Business-related discipline (degree is an added advantage).
• Strong interpersonal, negotiation, and communication skills.
• Experience in table banking, group lending, agribusiness, or credit industry is an added advantage.
• Ability to work with targets and strict deadlines.
• Good planning, analytical, and monitoring skills.
• Willingness to work in any part of Kenya.
• High integrity, honesty, and professionalism.
• Capacity to work long hours and in challenging environments.

KEY COMPETENCIES

• Strong analytical and problem-solving skills.
• Highly customer-focused with excellent interpersonal skills.
• Resilient, proactive, and a team player.
• Ability to multitask with minimal supervision.
• Creative, innovative, and decisive.
• Knowledge of the financial services sector.