JOB PURPOSE

The role is responsible for AA suspense and loan liquidation reconciliation, loan processing, verification, documentations and maintenance of approved loan facilities in the core banking system in line with the bank policies and procedures in a prompt, efficient and effective manner.

KEY RESPONSIBILITIES  

• AA Suspense, AA Integrity and Loan liquidation accounts Reconciliation
• Loans processing as per SLA & TAT
• Record Management
• Risk & Compliance 

MAIN DUTIES 

Reconciliation of AA Suspense, AA Integrity Report and Loan liquidation accounts  

• Spooling of AA suspense and Loan liquidation data from public folder after every COB for analysis, review and regularization.
• Daily reconciliation of AA suspense and loan Liquidation accounts transactions movements
• If there are anomalies in AA suspense accounts movement, trace the affected branch account /HO and regularize/ask the relevant department to review and normalize the account.
• Monitoring the AA suspense accounts on a daily basis.
• Prepare a daily report as the first reviewer, and save it in the public Folder for the second reviewer to verify the reconciliation report for accuracy.
• Ensure that Loan Liquidation accounts are always reviewed and regularized by relevant units
• Reconciliation of Disputed loan schedules and loan deductions in core banking system to ascertain true position as per documentation verses T24 system.
• Ensure proper reconciliations of interest collected upfront and commissions collected on all related loan facilities.
• Review and Analysis of AA. integrity Assure report and resolution of its problem and symptoms.
• Review of AA products property classes and property conditions.
• Be the Unit’s liaison between IT and System Vendors on AA related Issues.

Loans Processing as per SLA & TAT

• Prompt and efficient processing of all loan products disbursement facilities in T24 core banking system.
• Processing of RTGS instruction as per the credit checklist and credit approval on loan disbursed amount.
• Loan termination, liquidation and pay offs of loan related facilities in core banking in respect to customers instructions and credit approval.
• Processing of Fixed deposits on call and Term deposits.
• Ensure marking of Limits/Overdraft and maintenance in core banking systems as per credit approvals and customers request.
• Posting of refunds/recoups in t24 core banking system as per customers instructions and credit approval and collecting commissions as per the bank policy.
• Posting reversal on mis post as per branch request or customer request instructions.
• Processing of loan write offs and write back in core banking system as per board and credit approvals against loan provisions in GL.
• Posting of collateral refund as per credit approvals and customers’ requests.
• Loan amendments on repayment dates, interest rate and modification of terms as per credit approvals.
• Manual loan recovery as per the request both from branch and credit requests to reduce PAR.
• Restructuring of Non-performing loans in t24 core banking systems as per credit approvals/board approval.
• Timely processing of Contractual Savings Standing Orders as required during loan booking to increase cash collateral Lien amount intended as security for the loan.
• Ensure full capacity utilization of application right processes/procedure, ensuring accuracy and compliance/and verification of supporting documentation for loan related application to Prevent income leakage by ensuring recovery of all commissions on loans facilities, overdraft, Trade loans, and recoups/refunds.
• Handle customer complaints and take appropriate action to resolve them. Assist to answer all loan queries and customer phone calls. Resolve all issues and maintain knowledge on all loan servicing procedures. Manage all communication with internal departments to facilitate all loan processes credit department.
• Compliance to the bank’s policies and procedures.
• Prompt and efficient response to branch queries raised through email within 24 hours to meet customers timelines and customers’ needs as per the bank policy.
• Keenly reviewing, verification and approvals of documents in credit quest before any disbursement is done for proper/correct processes to avoid error/loss of bank funds.
• Accurate filing of all loan related facilities, recoups/refunds, Loan disbursements, overdrafts, cash collateral, amendments and other client instructions as effected in the unit for future reference and ease retrieval when need arises.

 Record Management

• Provision of loan processed reports for ease of tick back both physical and system entries.
• Daily loan tick back of all processed loan application form with the system entries/transactions for submission to registry for archiving.

Risk & Compliance

• Comply with the banks Anti Money Laundering (AML ) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline.
• This role is regarded as the first line of defense, it has a primary responsibility for identifying, measuring, monitoring and controlling risks within their area of accountability. They are required to establish effective governance, risk and control framework for their business unit to ensure they are compliant with Sidian Bank’s risk policy requirements, to maintain appropriate risk management skills, methodology, frameworks and solutions. In addition, ensure they are operating within the risk appetite boundaries set and approved by the board.
• Ensure that the bank does not transact business with persons whose names match those on the sanctions lists in the Finance day to day business.
• Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines.
• Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation.
• Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
• Ensure compliance with all banks policies, procedures and all statutory requirements.

REQUIREMENTS

ACADEMIC BACKGROUND

• University Degree in Bachelor of commerce (Finance or Accounting) or other relevant Business Degree.

WORK EXPERIENCE

• At least three (3) years banking experience.
• Experience in: AA suspense reconciliation, AA Integrity/Assured report, AA loan related knowledge, Credit disbursement and loan liquidation reconciliation related issues.
• Prior experience in using T24 core banking system and well versed in T24 processes and procedures.

SKILLS & COMPETENCIES

• Practical experience in use of relevant MS office applications, especially Excel, Word and PowerPoint, Vlookup application.
• Possess thorough knowledge of banking products and services and also a wider understanding of the general banking universe/Industry.
• Good communication and engagement skills.
• Practical experience and understanding in use of Credit Quest (CQ).

PROFESSIONAL CERTIFICATION

• Professional Banking qualification (AKIB) is an added advantage.