Role description

While we grow fast, we are definitely not perfect in our operations. As we continue to scale we are looking for an experienced logistics lead. You will be responsible for managing all logistics operations, inbound and outbound, making sure that we deliver all our orders on time, according to standard, always at all costs.

This role requires strong problem-solving abilities and experience in managing complex logistics operations in fast-paced environments.

The role is simple, but complex at the same time. We can have sudden inflows of orders, we grow fast, we cover a large area, we have many products, we have high quality standards.

• Set up and improve processes for our delivery operations, from warehouse to customer
• Follow clear systems for tracking orders, managing fleet, and handling delivery issues
• Track tools and dashboards to monitor delivery performance and team efficiency
• Set up training programs for delivery teams to ensure high-quality service
• Work directly with our riding and driving team to optimize routes and delivery schedules
• Fix delivery problems quickly and find ways to prevent them from happening again

Qualifications

• At least 3 years of experience managing logistics operations
• Strong background in creating and improving operational processes
• Experience with building or implementing tracking systems and tools
• Good with Excel and data analysis