The Role
The role involves providing logistical support to both local and regional customers through the following functions:

• Sales Order Processing: Handling local and indent orders.
• Order Follow-Up: Proactively following up with product companies to ensure timely deliveries.
• Import/Export Documentation: Managing all customs documentation in compliance with guidelines.
• Transport Coordination: Selecting the appropriate mode of transport for each shipment.
• Sales Terms Management: Ensuring correct application of sales terms, Incoterms, and payment terms in all sales orders.
• Contract Review Database: Keeping the contract review database updated.
• Customs Coordination: Collaborating with customs agents for timely clearance.
• Customs Duty Processing: Managing customs duty payments and maintaining an updated customs database.
• Non-Core Purchases: Handling purchases for logistics service providers.
• Customer Service: Providing feedback to both internal and external customers regarding their order status.
• Finance Coordination: Working with finance to correct all EDI errors before month-end closure.
• GIT Report Reconciliation: Ensuring timely reconciliations of GIT reports with finance.
• Order Tracking: Monitoring order tracking and transit times for all shipments.
• Reverse Logistics: Managing efficient reverse logistics for surplus returns.
• Correspondence: Conducting general correspondence with product companies, agents, and customers.
• Efficiency Improvements: Introducing new and relevant methods to enhance logistics efficiency.
• Additional Duties: Performing any other tasks as assigned.

To succeed, you will need

Education

• Bachelor’s Degree or Diploma in logistics, supply chain, business administration, or a related field.
• Additional Certifications (optional but beneficial): Certified Supply Chain Professional.

Experience

• 2 years of experience in logistics operations, demonstrating expertise in logistics processes is a plus.

Regulatory Knowledge

• A clear understanding of relevant regulations to ensure full compliance with legal requirements.

Analytical Skills

• Strong analytical skills with the ability to problem-solve, utilizing data and insights to drive informed decision-making and address logistics challenges.

Technical Skills

• Proficiency in SAP (ERP) is an added advantage.

Communication Skills

• Excellent written and verbal communication skills for effective interaction with clients, suppliers, and internal stakeholders.

Organizational Skills

• Strong organizational and time management skills to prioritize tasks and meet deadlines.

Attention to Detail

• A keen eye for detail to ensure accuracy in documentation and processes.

Problem-Solving Skills

• Ability to efficiently and effectively identify and resolve logistical issues to drive operational excellence in logistics.