What will you do?

• Take full ownership and lead the maintenance team to ensure safe, high quality and complete-on-time delivery of maintenance solutions.
• Represent KONE in interacting with customers and other stakeholders.
• Support the sales team in following up with sales leads and providing KONE service and technical experience.
• Be there for the maintenance team in solving and closing the open callouts and reacting in case of stopped equipment and or other safety issues.
• To lead the delivery of service according to the service contract requirements, time limits and the KONE quality standards and the according to local regulations.
• Prepare the overall maintenance program and resource planning.
• Manage the maintenance team, including daily human resource management (absences, time sheet review/approvals) and report project progress (schedule, maintenance hours, fitter time sheets, budget and risk analysis) to the management team.
• Maintain accurate documentation and use the KONE tools available.

Are you the one?

• Hold a degree or higher, National Diploma in Mechanical or Electrical Engineering.
• Minimum 3 – 5 years’ experience in the relevant industry in a supervisory position.
• Experience in the elevator and escalator industry is preferred.
• Effective leader and coach with the ability to motivate a successful team.
• Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
• Ability to work together as a team and promote a harmonious environment.
• Passion for Mechanical & Electrical vocations, with a proven track record and a strong customer focus.
• Excellent English communication.