Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University’s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tertiary, teaching and referral health care facility in sub-Saharan Africa. ​For over fifty years, Aga Khan University Hospital, Nairobi (AKUH) has been taking care of families in East Africa. As a private, not-for-profit hospital, we strive to provide access to quality healthcare to all who need it. At AKUH, patients are our first priority. Our team of medical professionals, faculty and staff are here to provide you and your loved ones with the highest standards of healthcare. We are committed to working together to ensure that you and your family receive outstanding medical services, first-rate facilities and compassionate care. The Aga Khan University Hospital, Nairobi has set the standard for comprehensive healthcare and modern medical education in East Africa. Our dedicated staff, advanced facilities and state-of-the-art technologies have earned the hospital great reputation as a leading medical institution and teaching hospital in the region, and beyond. Patients benefit from our unique team-based approach to car​e, which enables you to benefit from the diverse expertise of our entire team of medical professionals. As the teaching hospital for Aga Khan University’s Medical College and School of Nursing and Midwifery, we practice an evidence-based approach to medicine, driven by the cutting-edge research conducted by our experienced faculty members. Our approach to care is guided by our core principles of Quality, Access, Impact and Relevance.​

Introduction

• Aga Khan University Hospital, Nairobi (AKUH, N) is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is one of the hospitals in East Africa accredited by the Joint Commission International from USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years.
• The Aga Khan University Hospital, Nairobi Outreach Division is a rapidly growing network of 52 medical centers spread over East Africa. These medical centers feature three to five consulting rooms with a practice that is home to specialists, qualified medical officers, highly experienced nurses and constant reception cover. The clinics offer an on-site pharmacy and laboratory as well as imaging services. There is high expectation for staff to provide high quality professional services.
• Reporting to the Chief Operating Officer (COO) – Outreach Division, the incumbent will manage financial and operational management of the medical centers.

Key Responsibilities

• Plan, organize, control, and lead the operations of Outreach Centers (OC) on a day-to-day basis.
• Contribute to short and long-term organizational planning and strategy as a member of the management team.
• Participate in the preparation of Standard Policies and Procedures for OC in collaboration with all clinical, diagnostic and support service departments practicing at OC.
• Determine staffing requirements, interview, hire and train new employees, or oversee these personnel processes.
• Manage and increase the effectiveness and efficiency of Support Services for effective delivery of services.
• Participate in implementation of the marketing initiatives in coordination with the Marketing Department and the relevant Aga Khan University Hospital (AKUH) Departments to achieve the objective.
• Prepare operational performance reports to enable evaluation of the performance of Outreach Centers.
• Update and revise SOPs to effectively carry out the goals and objective of Outreach Services.
• Assist in preparation of both operating and capital budgets based on approved goals and objectives of AKUH Outreach Services.
• Plan and coordinate the development and implementation of new OC by working with COO and Operations Management.
• Visit all the Centres to evaluate the performance of the staff as per all the applicable policies and procedures and submit a report for every quarter.

  Requirements

• Minimum of Masters degree in Management /Business Administration /Finance or equivalent
• 5 or more years’ experience in a similar position, preferably in a healthcare institution
• Demonstrated understanding of development, training, and proposal skills
• Proficiency in computer applications coupled with strong business acumen, presentation, and negotiation skills.
• Demonstrated analytical, interpersonal and communication skills.
• Flexibility as the position requires extensive travel.