Job Purpose

To support the achievement of the Authority’s Mandate by leading in the planning, coordinating and implementing Human Resource & Administration policies, processes and procedures by attracting, developing, monitoring performance and productivity, recognizing excellence, putting in place retaining strategies and ensuring a conducive work environment.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Forecasting and planning on Human Resource needs to ensure optimal staffing levels;
• Designing, developing, implementing, monitoring and evaluating staff career and succession management;
• Leading in development and implementation of departmental work plans, budget and Procurement plans;
• Managing the Authority’s recruitment and selection process;
• Spearheading periodic organization review to ensure an optimal structure;
• Managing the staff performance management and reward system;
• Leading in the designing, developing and implementing the Authority’s Human Resource and Administration policies, processes and procedures;
• Overseeing the effective operation of Human Resource and Administration function;
• Managing employee grievance handling and disciplinary matters in the Authority;
• Managing Learning, Development and Growth in the Authority;
• Managing Human Resources and Administration contracted services;
• Liaising with relevant statutory agencies in matters relating to human resources;
• Managing the operations of the Authority’s Staff Retirement Benefits Scheme;
• Spearheading the mentorship and coaching program in the Authority;
• Managing staff remuneration in accordance to the prevailing Government policies;
• Advising the Authority on matters relating to Human Resource and Administration based on the HR metrics;
• Championing Change Management programmes in the Authority;
• Articulating the provisions of the HR policies and procedures to the Authority staff;
• Managing staff separation;
• Managing staff Mortgage and Car Loan Schemes;
• Managing Staff medical scheme including GLA/GPA/WIBA and staff welfare;
• Analysing employee satisfaction levels and advising management on ways of improving the index; and
• Secretariat to the Human Resource Advisory Committee

Operational Responsibilities / Tasks

• Preparing and presenting Human Resource & Administration Board management Papers to the Board;
• Leading in the implementation of departmental Strategic Plan deliverables;
• Leading in the management of Risks & Opportunities and Business Continuity Management in the department;
• Leading in Information Security Management System (ISMS) and Quality Management System (QMS) in the department;
• Reviewing and approving Human Resource related entries and updates in the ERP;
• Managing the effective maintenance, storage and security of personnel records to ensure their Confidentiality Integrity and Availability (CIA);
• Managing payroll, retirement benefits and other terminal dues;
• Managing Human Resource related customer compliments, complaints and enquiries;
• Mentoring and Coaching departmental staff;
• Providing counselling services to staff as need arises;
• Overseeing the preparation of monthly, quarterly and annual reports for the relevant statutory agencies;
• Overseeing the preparation of monthly, quarterly and annual reports for the department;
• Ensuring safe custody, of all the Authority’s assets;
• Leading in the management of asset requisition and disposal;
• Leading in the Leave Management Process; and
• Managing official transport services in the Authority.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• Bachelor’s degree in any of the following disciplines: – Human Resource Management, Human Resource Development, Business Administration, Public Administration, or equivalent qualifications from a recognized institution
• Master’s degree in any of the following disciplines: – Human Resource Management, Human Resource Development, Business Administration, Public Administration, or equivalent qualification from a recognized institution

Professional Qualifications / Membership to professional bodies

• Certified Human Resource Practitioner (CHRP) or a Post Graduate Diploma in any of the following disciplines: – Human Resource Management, Human Resource Development, Business Administration or equivalent qualifications from a recognized institution;
• Be a member of the Institute of Human Resource Management;
• Valid practicing certificate; and
• Certificate in Management Course or its equivalent lasting not less than four (4) weeks.

Previous relevant work experience required.

• At least 10 years relevant work experience with at least three years in managerial/supervisory role