12 May 2021

Manager ICT at The Office of the Auditor-General (OAG)

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Job Description

Originally the Office was referred to as the Exchequer & Audit Department which with time changed to the Office of the Controller and Auditor-General. During this period, the Office derived its mandate from the Exchequer and Audit Act Cap 412 which provided for the audit of the Central Government by the Controller and Auditor General. Later the Act was amended to provide for audit of Local Authorities and State Corporations. The public Audit Act 2003 which became effective on 9 January, 2004 established a more independent Office of the Controller and Auditor General and renamed it KENYA NATIONAL AUDIT OFFICE (KENAO)

Purpose of the job

Reporting to the Deputy Director – ICT, the Manager ICT will be responsible for the provision of back office and front office software applications, computer networks; (Local Area and Wide Area Networks), intranets and management of ICT hardware and related services to ensure ICT connectivity within the organization

Duties and Responsibilities

  • Develop contingency plans such as disaster recovery and risk management which will assure business continuity for the Office;
  • Manage Information & Communication Technology back office software application including administration and maintenance of all servers and technical storage infrastructure;
  • Monitor and analyze ICT technical logs to ensure information security and service continuation;
  • Maintain software architecture and documentation based on evolving system requirements to keep up with current technology trendsZ
  • Support front office software applications by maintaining the Audit Management System, management of information system, data warehousing and OAG learning portal;
  • Trouble shoot and resolve all ICT application issues that arise, such as user inaccessibility and inability to download software that need to be addressed in a timely manner;
  • Analyze potential ICT risks such as network failures and virus invasion to OAG data and report problems to meet system requirements;
  • Implement and maintain network security procedures to ensure network resources are not compromised through unauthorized access;
  • Initiate and monitor system back up routines and storage solutions as per ICT policy;
  • 10) Configure network infrastructure and manage firewalls for the organization’s ICT systems to prevent hacker access into systems at the commission;
  • Monitor the individual staff performance in line with quality standards and timelines to ensure the achievement of the directorate objectives;
  • Ensure adherence to the code of conduct by the staff to maintain quality standards and integrity during their work;
  • Undertake quarterly maintenance of all Information Communication Technology assets;
  • Ensure the Information Technology service management system is efficiently utilized thorough proper schedules planning for helpdesk incidents and staff queries;
  • Prepare Information & Communication Technology support service reports for use by management;
  • Provide technical support to Integrated Financial Management Information System, payroll system, internet banking and other related systems in use by the Office.

Requirements for Appointment:

  1. A Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical/Electronic Engineering, Telecommunications or any other IT related field from a recognized institution;
  2. Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree from a recognized institution will be an added advantage;
  3. Cisco Certified Network Professional or Cisco Certified Internet Engineer;
  4. Certified Data Centre Professional;
  5. Oracle Certified Administrator;
  6. Microsoft Certified Systems Engineer (MCSE);
  7. Registered member of good standing with the relevant professional body;
  8. Senior Management Course from a recognized institution will be an added advantage;
  9. At least 9 years of practical experience from a reputable organization three (3) of which must have been at the level of ICT Officer or its equivalent and comparable position.

Method of Application

All applications must be emailed to the email address indicated for each position. No physical applications will be received.

[email protected]

  1. Applicants must attach the following documents:
Application Form

  1. Application Form clearly indicating the post applied for, full name of the applicant, National ID Card No, Telephone Number and email address.
  2. Academic and professional certificates
  3. Other relevant testimonials
  4. Clearance certificates from the following bodies:
    1. Directorate of Criminal Investigations
    2. Credit Reference Bureau
    3. Kenya Revenue Authority
    4. Ethics and Anti-Corruption Commission
    5. Higher Education Loans Board where applicable
It is a criminal offence to provide false information and documents in the job applications. The Office shall take appropriate action on any applicant who shall be found to have presented false information and/ or documents.

The Office of the Auditor-General is an equal opportunity employer and seeks to have diversity in the workforce in line with the Constitution. Only shortlisted and successful candidates will be contacted. Canvassing of any form will lead to automatic disqualification

Closing Date : 25th May, 2021


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