14 Aug 2019

Manager Managed Security Services at Safaricom

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We are pleased to announce the following vacancy in the Technical Enterprise Services Dept. within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:


Reporting to the Senior Manager, Design and Implementation, the position holder will support the Enterprise Managed Security Service Strategy, Enterprise Customer Designs, Implementations and continuous improvements.


Key Responsibilities

  • Architect and design security solutions for Cloud, IoT and Networks in line with best practices to ensure they meet Enterprise customer requirements
  • Lead managed security services and support to Enterprise Customers in designing and selling these services
  • Work closely with EBU product teams, security team to evaluate the viability of vendor products for the MSS and integrate products into solution plays, driving systems integration and implementation approaches.
  • Drive managed security products go-to market and uptake in the Enterprise market.
  • Define, analyze and periodically review the Enterprise security strategy and roadmap based on the evolving threat landscape and ensure risks identified are mitigated
  • Participate in definition of security requirements and acceptance criteria for new Enterprise customer solution
  • Draft, evaluate and respond RFIs/RFPs
  • Liaise with Supply Chain in the procurement process of Managed Security solutions/systems.
  • Participate in the technical evaluations for security systems that run Enterprise platforms.
  • Participate in selection of the best solution and present to the CAPEX board
  • Ensure all vendors have up-to-date contracts (contract management)
  • Implement Test, Deploy and Commission new systems for Enterprise customers.
  • Develop the ‘as built’ Enterprise security solution for support handover
  • Recommend major upgrades where required and liaise with the operations team when doing the upgrades especially if it affects the design/architecture of the Enterprise support system
  • Ensure all security technology and processes implemented are continually improved to maximize on their returns/benefits
  • Manage all aspects of projects and vendor related issues in line with best practices
  • Define metrics and report periodically that clearly demonstrate value to the enterprise customers
  • Conduct research and development/security intelligence on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff
  • Ensure all Enterprise systems implemented have security, high availability and disaster recovery in accordance with best practices
  • Ensure change management and system handover processes are followed
  • Train stakeholders on the Security solutions and landscape.
  • Build a Security Center of Excellence for Enterprise.
  • Lead Managed Security Architects for Cloud, IoT and Enterprise Networks.




  • Degree in Electrical Eng/Computer Science/Information Technology
  • Advanced professional information security certifications e.g. CISSP/CISM/CISA/GIAC/CEH/CPTP/OCSP
  • Advanced Networking certifications: CCNA/CCNP/CCSP/CCIE
  • Certifications in Microsoft Windows and Linux/Unix Operating Systems
  • Certifications in the use and administration of security tools e.g. Firewalls/IDS/Content Filters/Antivirus/Ethical Hacking tools
  • Certifications in virtualization technologies: VMware, HyperV, Open Stack
  • Experience in Cyber Security Systems – e.g. Firewalls, IDS/IPS, VPN, Content Filters, Security Hacking tools, Antivirus, Encryption etc…
  • Experience in IT Networks and Systems Administration e.g.  Cisco, Huawei, Windows, Linux, Unix etc…
  • Working knowledge of web technologies e.g. cPanel, ModSecurity, Apache, PHP, Joomla, WordPress and ASP
  • Working knowledge of databases e.g. Oracle, MSSQL, MySQL, Postgress SQL
  • Working knowledge of Virtualization Technologies e.g. VmWare, HyperV, Open Stack
  • Working knowledge and experience in DevOps and Microservices technologies i.e. Docker, Kubernetes, Jenkins, Gitlab/Github etc…
  • Working knowledge of Mobile and GSM technologies e.g. Android, IOS, 2G, 3G, LTE, USSD, SS7 etc

How to Apply

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