Duties & Responsibilities:

Happiness & Motivation

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Help build a positive company culture in the business with right values.

People Operations

• Lead the strategic people plan in alignment with company strategy
• Manage the administration of HR Services in the business
• Lead the HR team (3 people) and ensure smooth HR operations in the business including overseeing payroll operations

Compensation & Benefits

• Maintain the Salary Grading & Salary Structure
• Ensure annual job grading is implemented
• Manage and, in collaboration with the Finance Manager, ensure optimization of Medical Insurance Scheme, Pension Scheme, SACCO, Bank Loan partners

Development & Training

• Develop and maintain Highlands Annual Training Plan in alignment with the different departments Coaching & Growing
• Provide day-to-day performance management guidance to line management and employees (e.g., coaching, career development, performance improvement)

Key Requirements & Experience

• Experience in hands-on execution as well as leading and/or supervising a successful team in a fast-moving environment
• Experience in setting up HR processes from scratch, handling legal/disciplinary issues and talent retention.
• At least 5 years of experience in the Human Resources field is required
• Minimum requirement is a Bachelor’s degree in a social science discipline with professional training in Human resources management
• Additional HR specific related courses are preferred