Job Purpose:

• The incumbent will be responsible for the efficient and effective implementation and management of projects that will enhance implementation of viable, quality systems & cost driven projects for increased productivity and efficient/ profitable transactions generating value for the Bank.

Key Responsibilities:

• Liaise with project stakeholders on an on-going basis.
• Where required, negotiate with other department managers for the acquisition of required personnel from within the organization.
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Pro-actively manage changes in project scope, identify possible crises, and devise contingency plans.
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.

Key Performance Measures:

• Project timelines
• Project reports
• Scope documents
• Growth in transaction volume
• Error rate
• Capacity building and utilization
• Number of reports delayed
• Cost reduction from process improvement (Kshs)

Knowledge and Experience:

• University Degree, preferably in Project Management/ ICT or any relevant field
• Project management certification is an added advantage
• Computer Literacy
• Direct work experience in a project management capacity, including all aspects of process development and execution.
• Demonstrated experience in personnel management.
• Experience at working both independently and in a team oriented, collaborative environment.
• Technical competence with various software programs and process flows

Core Competencies Required for this role:

• Ability to balance long term and short term requirements independently.
• Strong evaluation, communication and reporting skills.
• Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.
• Reacts to project adjustments and alterations promptly and efficiently.
• Flexible during times of change.
• Ability to read communication styles of team members and vendors who come from a broad spectrum of disciplines.
• Persuasive, encouraging and motivating.
• Ability to elicit co-operation from a wide variety of sources, including management, clients and other departments.
• Ability to bring projects to successful completion through political sensitivity.
• Ability to learn, understand, and apply new technologies.
• Strong inter-personal skills.
• Strong written and oral communication.
• Ability to balance opposing business requirements.
• A structured approach to dealing with complex and variable work environments in an independent manner.
• Able to provide advice and cause/ effect evaluation to support business decision making.
• Lead by example.
• Process orientated and logical thinker.

Key Relationships:

Internal

• The job requires relationships be built across the organisation and at senior level.
• All regional and cross country forums will require participation to ensure team building and sharing of best practice across the organisation.

External

• Central Bank of Kenya for KEPSS, Clearing, National Payments System, Foreign Exchange management guidelines, statutory reporting etc.
• Kenya Bankers Association for domestic banking issues