We are an international humanitarian organisation dedicated to tackling poverty and suffering in the world’s poorest countries. Concern Worldwide began working in Kenya in May 2002 with the development of an urban programme in Nairobi. Our work expanded into a multi-sectoral programme focusing on urban and rural livelihoods, primary education, HIV and AIDS, water and sanitation, and health and nutrition in both Nairobi and Marsabit. In partnership with local organisations, Concern also responds to a number of emergencies in Kenya resulting from floods, drought and violence.

Summary

• The job holder will report to the Chief of Party. S/he will also work closely with the Deputy Chief of Party, Collaboration and Learning Adviser, Concern’s global Communications team, consortium members and other stakeholders.
• Working as the Strategic Communications and Knowledge Management Manager, the job holder will support the design, development and implementation of high quality learning and knowledge management products, processes and systems for the Concern-led Feed the Future Activity consortium and play a key role in communicating achievements with our target audiences, ensuring that communications objectives are met.

Main duties & Responsibilities:

• Lead the design, development and use of suitable knowledge management and sharing systems and their components for this Activity.
• Produce any necessary guidelines for management and sharing of programme knowledge across Concern, and consortium members, partners and other stakeholders.
• Keep abreast of the latest developments in Knowledge Sharing, with a special focus on the development, humanitarian and advocacy work of international NGOs and update Senior management on same.
• Develop and lead the delivery of the Communications plan for the consortium for this Activity.
• Incentivise and support the documentation of learning among the consortium members, through the provision of guidance in accordance with adult learning, organisational learning and Results Based Management principles.
• Write, edit and proof read materials to ensure consistency and compliance with the Activity’s brand and donor guidelines.
• Maintain and commission communications materials including leaflets, brochures, banners and other branded products.
• Write high quality, compelling copy in a range of styles including for social media, websites and press releases program documentation pieces
• Work with external photographers, videographers and editors to commission and produce content including graphics and video on impact of the activity
• Develop and update website content and maintain dedicated social media accounts
• Respond to media enquiries and opportunities as they arise to provide a timely and accurate service to media contacts
• Negotiate, set-up and provide briefings for media interviews with Concern spokespersons
• Travel to programme locations to provide support in areas of expertise, depending on demand.
• The post holder will also be expected to carry out any other reasonable duties as are commensurate with the grade of this post.

Person Specification

Minimum Education, Qualifications & Experience Required:

• Master’s Degree in Development/Humanitarian/Communications Studies or similar.
• Minimum 4 years work experience in a similar role
• Experience with systems of knowledge management and sharing in an international organisation, preferably an international NGO.
• Ability to be consistent and diligent in basic knowledge management tasks with minimum supervision and adhering to high standards of quality.
• Proven ability to facilitate the generation, distillation and capture of learning for sharing and use by others.
• Proven ability and confidence to communicate, influence and negotiate with a wide range of internal and external stakeholders
• Strong analytical skills with ability to distil key findings and learning from longer documents, both Concern’s and external.
• Strong writing skills with the ability to be clear, well-structured and succinct.
• Understanding of humanitarian principles and practice and the implications of a humanitarian mandate.
• Excellent spoken and written English.

Others

• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Preference will be given to candidates who have:

• Solid understanding of at least one ‘technical area’ from: food security, agriculture, nutrition, health, Equality, or WASH.
• Experience with relevant capacity building and skills development initiatives.
• Journalistic skills
• Interest in and understanding of the key issues in development, and of the target groups with whom Concern Worldwide engages
• Experience in the use of print design and video editing software packages

Competencies required:

This position will demand a highly motivated, committed and energetic individual who will be able to manage, engage others, influence and communicate effectively.

• Effective management
• Individual leadership
• Communicating and working with others
• Creativity and innovation
• Influence, advocacy and networking