Valar is a client-focused strategy and risk management organization that specializes in information and analysis, crisis response, stabilization and peace building operations. In 2013, a group of experienced and motivated risk management, strategy and development professionals came together to discuss the changing nature of peace building and the response of stabilization organizations in today’s complex and rapidly-changing frontier markets.

Summary

Valar is seeking an experienced and dynamic IT Manager. The ideal candidate will possess a strong technical background along with excellent communication and problem-solving skills. The IT Manager will be responsible for the planning, implementation, and maintenance of our organization’s IT infrastructure, ensuring its efficiency and security.

Responsibilities

Strategic Planning

• Improve and implement IT strategies aligned with organizational goals.
• Evaluate and recommend new technologies to improve efficiency and productivity.
• Collaborate with executive management to understand business needs and align IT initiatives accordingly

Infrastructure Management

• Provision and integrate new devices into Valar systems.
• Oversee the design, implementation, and maintenance of the organization’s IT infrastructure.
• Ensure the availability, security, and scalability of IT systems.
• Monitor and analyze user devices and general system performance, identifying and addressing issues proactively.

Security

• Continuously monitor and improve the organization’s various networks, devices, and cloud solutions.
• Stay updated on the latest cyberthreats and technologies, implementing measures to mitigate risks.
• Conduct regular security audits and other system testing.

User Training and Support

• Oversee the IT helpdesk, ensuring timely and effective resolution of user issues.
• Onboard and offboard employees in the context of devices and software systems.
• Develop and implement training programs to enhance the IT proficiency of staff members.
• Find innovative solutions to technical issues arising from challenges of varied environments.

Vendor Management

• Collaborate with external vendors to procure hardware, software, and services.
• Negotiate and manage contracts, ensuring cost-effectiveness and quality of services.
• Evaluate and select vendors based on the organization’s needs and budget constraints.

Budgeting and Resource Allocation

• Develop and manage the IT budget, ensuring cost-effectiveness and alignment with organizational priorities.
• Allocate resources efficiently to meet project timelines and organizational objectives.

Qualifications

Minimum

• Bachelor’s degree in Information Technology, or a related field. Master’s degree is a plus.
• Proven experience in IT management, with a track record of successful project delivery.
• Strong understanding of IT infrastructure, security, and emerging technologies. Understanding of networking, Windows, and macOS systems.
• Proficiency utilizing terminal interfaces. Basic understanding of various shell-scripting/system-configuration languages (Powershell, windows command prompt, bash, etc.)
• Effective communication and interpersonal abilities.
• Certification in relevant areas (e.g., ITIL, PMP, CISSP) is desirable