Eldoret Water and Sanitation Company Limited (ELDOWAS) is a corporate entity established under Cap 486 of the laws of Kenya. The County Government of Uasin Gishu is principal shareholder. ELDOWAS was the first water service provider in Kenya to attain certification in international Quality Management Standards ISO 9001:2008.

JOB REF:  ELDOWAS/HR/2024/MD/01– 1 post

Reporting to: Board of Directors

Terms of Engagement: Three Years Contract Renewable once based on performance 

Purpose of the Job

• To provide strategic leadership in driving business growth, visibility and provision of effective and efficient operations across the Company.

Main Duties and Responsibilities

Managerial Roles and Responsibilities

• Develop and recommend to the Board short-, medium- and long-term strategies, business plans, and annual operating budgets, while establishing proper internal monitoring and control systems and procedures;
• Lead development and implementation of effective business development, marketing and public relations strategies to promote the products, services and image of the Company;
• Ensure achievement of targeted business revenue, market share growth and profitability;
• Advise the Board of Directors on performance of the Company and ensure appropriate policies are implemented to meet Company’s mission and objectives while complying with all relevant statutory, regulatory and legal requirements;
• Provide prudent financial management and investment undertakings by ensuring that sound policies and practices are adopted for optimal utilization and returns;
• Responsible for overall risk management and ensure full compliance with the company policy, the regulator guidelines and appropriate provisions of relevant legislation;
• Coach, mentor and develop the Corporate Management Team (CMT) to ensure excellent performance and effective succession planning in the organization;
• Foster a conducive corporate culture that promotes strong ethical practices, good governance and employee productivity and performance;
• Manage relationships and maintain business networks and partnership with stakeholders to ensure a good company image and working relationship and brand visibility;
• Provide leadership and direction to all departments by setting high-level goals with Departmental heads, performance-oriented objectives and working together on attaining such goals by closely monitoring the operations and ensure adherence to established code of conduct;
• Establish and maintain an effective system of communications throughout Company to ensure that the responsibilities, authorities, and accountabilities of the entire workforce are clearly defined and understood;
• Oversee ISO standards, regulatory and sector requirements are adequately implemented and maintained.

Operational Roles and Responsibilities

• Oversee financial management and investment undertakings by ensuring that sound policies and practices are adopted for optimal utilization and returns as well as ensuring adherence to the budget;
• Oversee effective management of human resources for optimal productivity through policies and strategies that attract and retain qualified and competent staff;
• Provide leadership in business growth and customer service in line with the corporate business plan and strategy for the Company;
• Ensure corporate compliance with all statutory, legal, social and regulatory requirements in the execution of its business strategies;
• Manage corporate change through adopting policies and strategies that will ensure the effectiveness and business survival in delivery of services;
• Conduct a strategic review for the ELDOWAS’ performance on a quarterly basis in order to determine whether the Company is meeting its short and long-term objectives and come up with measures that guarantee sustainable competitive advantage and market share;
• Oversee development and implementation of corporate social responsibility initiatives and ensure that the image is well projected and protected;
• Ensure safety of the Company’s assets, employees and officials by taking adequate insurance cover;
• Champion performance management of staff in organization by leading by example.

Key Result Areas:

• Effective and optimal organization of assets and resources across the entire organization
• Maximization of productivity in the organization
• Prudential Financial resources management of finances in the organization
• Effective linkage and partnership with external partners, stakeholders and general public.
• Effective strategy formulation, planning and implementation.
• Efficient customer service, growth and sustenance.
• Effective leadership, supervision and management of manpower resources across the organization. 

Knowledge and Skills Required:

• Must possess Master’s in Business Administration, Engineering, Economics, Finance, Commercial Law or related filed.
• Must have a Bachelor’s degree in Business; Engineering, Economics, Finance, Law or related filed.
• Must have Leadership course of minimum of Six (6) weeks from a recognized institution;
• Must be a Member in good standing to a relevant professional body;
• Must have a Minimum of fifteen (15) years management experience, seven (7) in senior management positions;
• Must be a visionary with ability to drive change and transformation in an organization;
• Must demonstrate high level strategic thinking with ability to drive and execute the organizations strategic plan;
• Must have high level problem solving and decision-making abilities;
• Must have experience working with boards and have a clear understanding of corporate governance principles;
• Should be able to articulate and inculcate the organization’s mission, vision and values to the employees.
• Must be an effective communicator with ability to communicate both internally and externally;
• Should demonstrate the ability to target and initiate business partnerships with other companies;
• Must have high level of integrity and ethical practice;
• Should demonstrate ability to identify potential risks likely to face the organization;
• Should have proven and demonstrated Leadership skills;
• Should have a strong business acumen and ability to influence stakeholders;
• Must be assertive, proactive and diligent with commitment to the highest standards of service delivery;
• Must have knowledge in use of MS office packages