Key Duties & Responsibilities

• Manage relationships with distributors, vendors, and retail outlets, ensuring compliance with company policies and SLAs.
• Oversee the end-to-end order management process — verification, processing, dispatch, and delivery.
• Monitor depot and retail operations including stock levels, inventory accuracy, and service standards.
• Collaborate with distributors and sales teams to improve supply chain efficiency and address operational challenges.
• Track competitors’ activities, market trends, and customer preferences to identify opportunities for growth.
• Provide regular reports and insights on distributor performance, order fulfillment, and market dynamics.
• Support execution of marketing plans, promotions, and merchandising standards.
• Any other duties as assigned by management.

Deliverables

• Accurate and timely distributor orders and fulfillment.
• Strong distributor and vendor relationships.
• Consistent product availability across outlets.
• Insightful market and competitor analysis reports.
• Compliance with company standards and policies.
• Execution of marketing and merchandising plans.

Qualifications & Experience

• O-levels and above (Certificate/Diploma preferred).
• Basic marketing or sales experience.
• Proven skills in distributor/vendor management.