Mascor is currently looking for an Agricultural Technician to ensure excellent service levels and high levels of diagnostics and technical skills on all agricultural equipment.

RESPONSIBILITIES:

Quality of work

• Knowledge of work & systems including diagnostics.
• Ordering correct parts first time round to complete job
• Loading and closing of quality DTAC’s 100%
• Comebacks less than 3% of own total labour sales
• Productivity at 100% and efficiency 85%
• Charge to total percentage = 85%
• Carry out all DLM’s and courses assigned timeously.
• Adhere to company SOP’s.
• Comply with Company minimum tool requirements.
• Efficient time management re travelling etc.

Administrative duties

• Completion of job cards within 24 hours
• Accurate completion of daily reports and technician diary.

Customer service

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

REQUIREMENTS:

Qualifications:

• Min: Grade 10 & Job related Trade certificate
• Ideal: Grade 12 / N2 & Job related Trade certificate

Experience:

• Must be able to work on agricultural machinery and equipment

Legal Requirements:

• Valid drivers license

KEY COMPETENCIES

• Able to operate under pressure.
• Attention to detail.
• Good communication skills
• Excellent practical skills
• Problem solving abilities.
• Willing to work in a team.
• Basic supervisory skills,
• Computer literacy,
• Time management skills