Job Purpose

To ensure effective in-store execution of cosmetic, skincare, and haircare products by maintaining optimal product visibility, availability, and presentation in line with brand standards, ultimately driving sales and enhancing customer experience.

Key Responsibilities

• Arrange and replenish products on shelves, stands, and displays according to planograms.
• Ensure products are well-organized, clean, and visually appealing at all times.
• Set up promotional displays, testers, and point-of-sale materials.
• Monitor stock levels in-store and backroom; ensure timely replenishment.
• Track fast-moving and slow-moving items and report stock-outs.
• Check product expiry dates and remove damaged or expired items.
• Engage customers by providing basic product information and guidance.
• Support in upselling and cross-selling skincare, haircare, and cosmetic products.
• Ensure all displays meet brand guidelines and visual merchandising standards.
• Maintain consistency in product placement and promotional messaging.
• Submit daily/weekly reports on stock levels, sales trends, and merchandising activities.
• Build and maintain good relationships with store managers and staff.

Requirements

Qualifications & Experience

• Diploma or Certificate in Sales, Marketing, Business Administration, or related field.
• Experience in FMCG, cosmetics, or beauty retail merchandising is an added advantage.
• Basic understanding of skincare, haircare, and cosmetic products.

Skills & Competencies

• Strong attention to detail and visual presentation skills
• Good communication and interpersonal skills
• Basic sales and customer service skills
• Ability to work independently and manage multiple outlets
• Time management and organizational skills
• Basic data reporting skills (Excel or mobile reporting tools)