9 Oct 2019

Motor Technician at Sheer Logic

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  • To provide a technical and diagnostic service within the service department
  • To advise mechanics on methods of accomplishing repairs where necessary
  • To utilise modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings
  • To discuss service details with customer as required
  • To accomplish servicing of electronic equipment as required

Responsible for:- Advice and support to mechanics on technical matters and providing advice generally

Relationships with:- Service Manager and Foreman, Mechanics, Customers and Sales Staff

Responsibilities

Improved profitability

  • To carry out fault diagnosis to aid and speed vehicle servicing
  • To ensure diagnostic equipment is used in target of vehicle examinations
  • To take all steps to ensure servicing of vehicle, remains within target of manufacturers’ time

Customer Service

  • To ensure faults are accurately diagnosed to customers’ satisfaction
  • To discuss matters with customers as required and provide lucid explanations
  • To co-operate in vehicle care and safety whilst dealing with vehicles
  • To ensure vehicles are returned to customer after service in neat, clean condition

Cost Control

  • Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint
  • To be always ready to give advice or use techniques which ensure quality but save time

Staff

  • To provide a fault finding and systems diagnostic service on motor vehicles to aid and speed the work of mechanics

Administration

  • To complete forms and documentation included in the company’s service routine
  • To draft and prepare any reports required

Communications

  • Maintain effective liaison with Service Foreman
  • To ensure that all instructions to mechanics are clear and understood
  • To ensure that any communication with customers is clear and fully answers queries raised

Marketing

  • To be prepared to make suggestions and give advice regarding any special promotional campaign
  • To take part, if required, in such campaigns

Finance

  • To make recommendations only on plant and equipment

 Qualifications

  • To have served a full apprenticeship in the motor trade.
  • To have completed a full technological course of further education.
  • To have gained all-round experience and training on manufacturer’s range.
  • To demonstrate leadership qualities.

How to Apply

Send CV to [email protected] by 12th October 2019. Clearly indicate the job title.






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