Key Responsibilities

• Continuous Improvement: Drive continuous improvement initiatives within the Agile framework, fostering a culture of learning, experimentation, and innovation.
• Liaising with clients and stakeholders to determine project requirements.
• Determining project parameters, timelines, and deliverables.
• Building and maintaining expert knowledge of technology solutions.
• Designing and testing a range of software and technical solutions.
• Driving the rapid adoption of new technologies, ideas, and processes.
• Creating user and training documentation and overseeing training sessions.
• Using data modelling and analysis to inform and illustrate solutions.
• Developing functional specifications for developers to implement.
• Creating testing and deployment processes and plans, and overseeing deployments.
• Being the first point of contact and providing guidance and advice for the duration of a project.
• Metrics Tracking: Define key performance indicators (KPIs) and metrics to measure the success of product releases, tracking progress and making data-driven decisions.
• Creating / Developing Dynamic Nav and other enterprise solutions.
• Integrating Enterprise Applications to Other systems within or outside the enterprise.
• Ensuring Enterprise Applications are up-to-date.
• Supporting enterprise Application clients.
• Formulating System Processes based on client requirements.
• Managing client data with efficiency and professionalism during immigration.
• Advising clients on best practices in the financial industry.
• Training Users on the functionality of enterprise applications.
• Ensuring enterprise applications are protected against fraud.
• Constant improvement of the existing application to keep up with growing client needs.
• Provide expertise in both technical and non-technical Nav processes when needed.
• Controlled Sharing of Enterprise code in protection of the company’s intellectual property.
• Perform ad-hoc tasks as assigned by the department supervisor, demonstrating flexibility and willingness to contribute to the team’s success.

Key Performance Indicators

• Stakeholder Satisfaction: Gather feedback from stakeholders and customers to assess their satisfaction with the product and its features. High satisfaction scores indicate successful alignment with stakeholder expectations and business needs.
• Release Frequency: Measure the frequency of product releases or deployments to production. A higher release frequency indicates agility and the ability to deliver value to customers more frequently.
• Feature Adoption: Track the adoption rate of new features or enhancements by users. Higher adoption rates suggest successful delivery of valuable features that address user needs and preferences.
• Rollback Rate: Monitor the number of defects or bugs identified in released features. A low defect rate suggests high-quality deliverables and effective collaboration between the product owner, development team, and quality assurance.
• Overall impact of product initiatives on organizational goals and success.
• Submit timely reports and prepare presentations/proposals as assigned.

Qualifications and Skills

• A Bachelor’s Degree in IT or related Field.
• Proof of having implemented/worked on Nav/Business Central.
• NAV certified.
• At least 3 years of Dynamic Nav consultancy experience.
• Strong knowledge in Dynamic Nav 2009, 2013, 2015, 2016, Business Central, etc.
• Support enterprise application clients.
• Experience of providing pre-sales demonstrations to clients & prospects.
• Strong analytical and reasoning skills with an ability to visualize processes and outcomes.
• A passion for solving problems and providing scalable solutions.
• Excellent knowledge in developing/creating software using Dynamic Nav.
• Strong experience in constant improvement of existing enterprise applications.
• Strong experience with using debugging and logging tools.
• Experience in software monitoring and performance tooling (caching and caching strategies, etc.).
• Excellent working knowledge of relational databases design and implementation using MySQL and Oracle.
• Strong Linux skills (Configuration, Installation, etc.).
• Working knowledge in containerization technologies will be an added advantage.
• Ability to document requirements and specifications.
• Outstanding all-round communication skills and ability to work collaboratively.