Job Purpose Statement

The Network Engineer role is to support the bank’s Network infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group IP Networking, Datacentre Network technologies, SD access, and SD WAN in collaboration with external vendors, system experts, and consultants.

Key Accountabilities (Duties and Responsibilities)

• Network Automation (30%): Drive initiatives to achieve efficiencies through automation tools and techniques. Perform network maintenance, migration, and upgrading hardware and software
• Datacentre Support (20%): Monitor all Data Centre equipment and ensure compliance with Data Center standards and systems. Perform troubleshooting on data centres, identify issues, and assist in timely resolution. Ensure adherence to all established guidelines and management practices for employees. Analyze and determine the appropriate layout of all equipment in the data centre with the help of balancing and cooling. Monitor and supervise all data centre solutions
• Network Scripting (10%): Develop scripts to automate deployment and installation
• SLA and Incident Management (20%): Provide management of group network security-related projects, incidents, problems, and escalations according to defined policies, processes, procedures, and SLAs
• Project Management (10%): Plan, design, and implement network projects in accordance with the bank’s requirements. Monitor the capacity and performance of the group databases to ensure optimum efficiency
• Business Continuity (10%): Maintain disaster readiness as agreed and ensure regular DR exercises are conducted. Support the integration of the IT infrastructure blueprint with the bank’s business direction. Contribute to the effectiveness of the network security system (policy, controls, and infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption, and/or unauthorized access. Assist in the development of a Business Continuity Plan for the IT operations of the bank. Support other areas where necessary (On-Prem, Hybrid, and Cloud instances).

Job Specifications

• Academic: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
• Professional: CCNA, HCIA, and other relevant database professional qualifications in the IT field. Knowledge in Python, Linux, and automation tools will be an added advantage. Project Management certification and experience are preferred, e.g., PRINCE2, PMP.
• Desired Work Experience: 2 – 3 years of proven experience in network support in medium to large organizations. Working experience in a bank or other financial services organization would be an added advantage.