Key Responsibilities:

• Taking ownership of project deployments working closely with the project management team and the clients
• Interacts with clients on site and remote to meet complex requirements of a solution.
• Responds to escalated client requests.
• Escalates complex problems to the relevant OEM support and taking ownership of the cases to closure.
• Writes reports and proposals and completes and maintains project documentation.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Engagement with clients on issues related to optimization of existing security infrastructure as well as on new solution areas
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of Cybersecurity technical design
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.
• Seasoned knowledge on security concepts and application of those concepts.
• Seasoned knowledge in security architecture.
• Seasoned knowledge of security technologies and understanding of managed services concepts
• Seasoned knowledge of security monitoring and management tools for performance optimization and troubleshooting

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology or Computing or a related field
• Vendor certification is mandatory.
• CCSE / Palo Alto Network Security Professional / FCP / CCNP Security / F5-CTS BIG-IP ASM or equivalent preferred.
• Security certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage.