JOB PURPOSE: 

This role is responsible for creation and maintenance of overall network plans to support the organization’s business strategy, initiate service level agreements, plan and design all aspects of the infrastructure necessary to ensure provision and security of network services.

Description: 

Reports to: IT Infrastructure Manager

Key Responsibilities:

• Create and maintain network plans for the Programme, contribute to setting service level agreements and plan the infrastructure necessary to provide the network services.
• Create HLD and LLDs as well as reviewing and updating existing documentation.
• Build and maintain architectural schema of the enterprise network infrastructure.
• Carry out network maintenance regarding performance, security patches, security policies, software versions, security configuration, high availability, and recoverability.
• Scan network for common vulnerabilities and exposures across the entire network.
• Carry out model infrastructure for disaster recovery and testing for audit purposes.
• Contribute inputs in IT policy making process.
• Handle network and security infrastructure related project-based work to implement new networking solutions.
• Design and implement network architecture in line with design best practice.
• Carry out network infrastructure product life cycle management.
• Ensure compliance with industry standards and regulations.
• Participate in incident response and security incident investigations when necessary.
• Liaise with the infrastructure manager in developing enterprise network growth plans.
• Provide direction on outsourced infrastructure consultancies, work with vendors to establish integration procedures, test plans and completion documents.
• Transit technology products in the service portfolio, retiring and replacing them at the end of the product lifecycle.
• Support the wired, wireless and firewall ecosystem on the enterprise networked infrastructure.
• Manage incidences, problems, events, service requests and raising change requests to transit resolves to technology problems.
• Provide 3rd line support for the Desktop Support Technicians as required.
• Create and maintain network documentation, including diagrams, configurations, and SOPs.
• Collaborate with vendors, internal teams, and stakeholders to meet network infrastructure requirements.

Financial Responsibility: None

Job Specifications

Bachelor of Science Degree in Information Technology/Computer Science specializing in IP Networking and Security or in related specialization of study; Masters is an added advantage

Desired Skills

• CCIE, Fortinet NSE, CEH, MCSE, HPE Aruba certification (ACMP, ACCP, ACMA, ACSA), SAN Certification
• Minimum 5 Years with 3 Years’ experience at Supervisory level
• Experience of supporting a 20+ mixed Operation System server environment.
• Experience of installing and supporting Windows 20xx.
• Active Directory support and management.
• Knowledge and experience of: Networking concepts, Network security, SAN based storage solutions, and IT best practices.
• Proven experience working with HPE, Aruba, and FortiGate
• Proven experience working with Network Access Control solutions.

Competencies:

• Demonstrate high levels of integrity and confidentiality.
• Excellent interpersonal, written, presentation and communication skills.
• Good analytical, problem solving and critical thinking skills.
• Teamwork and ability to work with diverse teams.
• Strong Flexibility, adaptability, multi-tasking, and attention to detail.
• Strong team coordination and Supervisory skills.