Basic Function of Position

Works under the supervision and direction of the Community Liaison Office (CLO) Coordinator; the CLO Communications Assistant has no supervisory responsibilities. The CLO Communications Assistant is responsible for producing a weekly newsletter “The Roar” and managing website and social media content to promote Mission events and community wellbeing. Develops editorial calendar, organizes online content, and improves communication by maintaining mission-wide events calendar. Provides community members most current information available regarding life, activities, and events in Nairobi. Assists the CLO in the development, execution, and management of post programs to foster and maintain high morale of community members. Requires Public Trust Clearance.

Requirements:

Experience:

• Minimum of 2 years of work experience in education, administration, public relations, media/communication, marketing or public/community outreach is required.

JOB KNOWLEDGE: 
Pre-hire (Operational):

• Must understand and know how to design and update online media platforms including Face Book and web pages. Must be familiar with the general culture of the country, have information on interesting places in order to plan trips for the American community at the Mission. Have knowledge of civic and educational activities available.

Post-hire (Organizational):

• Ability to identify, assess and conceptualize how best to use the full range of information the Embassy Community needs or wants to move morale and the community in positive way. Must have good knowledge of Department of State and Mission Nairobi activities and electronic communication delivery systems.

Education Requirements:

• Completion of Secondary School is required.

Evaluations:

• LANGUAGE:  Level IV (Fluent) speaking /writing/reading in English is required.

PRE-HIRE SKILLS AND ABILITIES:

• Ability to write clearly and effectively engaging, factual and informative articles.
• Ability to identify, assess and conceptualize how best to use the full range of information the Embassy Community needs or wants to move morale and the community in positive way.
• Must have excellent customer relations, interpersonal and cross-cultural communication skills. Must have excellent written editorial and oral communication; ability to be resourceful and creative with digital marketing and engage in online forums. Keyboard skills with accuracy required.
• Must be able to self-manage schedule. On the job training to gain familiarity with Sales Force, Adobe InDesign, Canva, Foreign Affairs Network (FAN) and other relevant online courses.
• Knowledge of desktop publishing, Microsoft suite, databases, digital editing and social media platforms are required.

Post-hire Skills and Abilities

• On the job training to gain familiarity with the full range of Department of State and Mission Nairobi activities and electronic communication delivery systems

Qualifications:

• All applicants under consideration will be required to pass security certifications.
• Equal Employment Opportunity (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.