Job Responsibilities

• Oversee day-to-day operations of Navy Gateway Inns & Suites (NGIS) facilities, ensuring compliance with Navy lodging standards, policies, and operational requirements.
• Manage building maintenance, housekeeping, front desk operations, and guest services to ensure a clean, safe, and high-quality lodging environment.
• Conduct regular facility inspections to identify maintenance needs, safety hazards, and quality-of-life improvements.
• Coordinate corrective and preventive maintenance activities with engineering, maintenance, and contracted service teams.
• Maintain accurate records, logs, and reports related to occupancy, maintenance, work orders, inspections, and supply usage.
• Ensure proper inventory management of supplies, equipment, furnishings, and materials required for NGIS operations.
• Train, mentor, and oversee staff performing housekeeping, customer service, and facility support functions.
• Support guest relations by addressing concerns, resolving issues, and ensuring a professional lodging experience.
• Implement and enforce safety, environmental, and quality standards across all NGIS operations.
• Communicate operational updates, facility conditions, and issues to supervisors and Navy leadership as required.

Minimum Requirements

• 5 years of experience in lodging management, hotel operations, facility management, or related hospitality environments.
• High school diploma or equivalent; additional training or certifications in hospitality, facility management, or business administration preferred.
• Must possess a valid passport and be able to travel internationally.
• Passport must be valid for at least one year beyond hire date.
• Ability to meet and maintain contract medical requirements for the duration of assignment.
• Ability to obtain and maintain facility credentials/authorization.

Preferred Qualifications

• Previous experience supporting Navy lodging programs, NGIS operations, or military hospitality environments.
• Familiarity with Navy lodging standards, inspection requirements, and facility management procedures.
• Strong leadership skills, attention to detail, and ability to follow technical and administrative instructions.
• Experience working in remote, shipboard, or industrial environments.
• Valid driver’s license.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide