Africa Merchant Assurance Company Limited was incorporated in Kenya and licensed to transact General insurance business. It was licensed and began full operations in the year 2000. It has a team of highly qualified, experienced and dynamic staff who render personalized, efficient and professional insurance services. Our operations are on a specifically tailored computer system organized to render the most efficient service to customers. We pride ourselves on strong asset base and unique countrywide branch network ensuring top quality services to our clients.

Key Responsibilities:

• Implement corrective actions to address any underperforming areas

Leadership and Management:

• Lead, mentor, and develop a team of underwriters to achieve departmental goals.
• Conduct regular performance reviews and provide ongoing training and development opportunities.
• Foster a collaborative and high-performance work environment.

Underwriting and Risk Assessment:

• Oversee the underwriting process for non-motor insurance products, ensuring thorough risk assessment and accurate pricing.
• Develop and implement underwriting guidelines and best practices.
• Approve complex and high-value insurance applications.

Strategy and Planning:

• Develop and execute underwriting strategies to achieve business objectives.
• Monitor market trends and competitor activities to inform strategic decisions.
• Collaborate with other departments to develop new insurance products and services.

Compliance and Quality Control:

• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Conduct regular audits and reviews to maintain high underwriting quality.
• Address and resolve any underwriting issues or disputes.

Customer and Stakeholder Relations:

• Build and maintain strong relationships with brokers, agents, and other stakeholders.
• Provide expert advice and support to sales teams and clients.
• Represent the company at industry events and meetings.

Financial Performance:

• Monitor and analyze underwriting performance and profitability.
• Prepare and present regular reports on underwriting metrics and financial results.

Qualifications:

• Bachelor’s degree in any stream.
• ACII or Diploma in insurance is a must.
• Minimum of 5-7 years of experience in non-motor underwriting, with a focus on non-motor lines.
• Proven leadership and team management skills.
• Strong analytical and decision-making abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of non-motor underwriting principles, risk assessment, and insurance regulations.
• Proficiency in non-motor underwriting software and tools.