Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.

GENERAL OBJECTIVE AND JOB ENVIRONMENT

• Ensure proper pre-departure validation process is in place and followed
• Ensure health prevention support to MSF OCBA International Mobile field staff
• Ensure health prevention support to MSF OCBA International Mobile field staff
• Take the lead in staff care data management and reporting
• Contribute to the development of staff care policies and guides
• Member of OCBA Care Team (HR department)
• Reports to the Head of OCBA Staff Care area
• Links with physical health care focal points in the OCBA decentralised hubs, in Spain/Barcelona, in other OCs and sections and in OCBA operations and missions
• Links with other members in the HR department

MAIN RESPONSIBILITIES AND TASKS

Direct staff health support:

• Ensure preventive care in support of international mobile staff before departing to mission
• Manage pre-departure validation
• Ensure proper and timely administrative (including insurance) support regarding health care for international mobile staff = in close collaboration with admin department in OCBA as well as in other OCs and sections (if/when applicable)
• Support the induction/onboarding of field staff regarding staff care
• Participate in briefings and debriefings of all those in charge of staff care in the field (medical coordinators, project medical referents, HR coordinators).
• Participate in the staff care on-call system during nights and weekends to ensure 24/7 availability for guidance and support in the management of the medical emergencies and critical incidents of MSF staff in the field.

Take the lead in staff care data management and reporting

• Review processes and procedures currently used in staff care  – focusing on internal team use as well as towards working with MSF Spain and other sections/regional offices
• Review of tools to be used by staff care team review of current tools/systems – update and include new tools if needed
• Lead the GDPR review and integrate recommendations
• Take the lead in setting up a good knowledge management system (with focal person in HR department) and monitoring/reporting (including power BI)
• Lead the data collection, monitoring, analysis and reporting of all activities (in collaboration with the psy focal point for reporting)

Other tasks

• Oversee the work of the Staff Care intern
• Manage the Staff Care mail inbox – review mails and dispatch for follow up and response
• Contribute to the development and follow up of the annual plan and budget of the OCBA care team
• Contribute to the development and update of guidelines, medical leaflets and training modules concerning management of health in missions and decentralized hubs
• Back up and support any other member of OCBA care team/MSF Spain care team as needed

SELECTION CRITERIA

• Education and experience
• Nurse
• Experience with MSF – both at field and HQ
• Knowledge of HR tools used in MSF OCBA
• Fluent in English (oral and written)
• Knowledge of French and Spanish