Position Summary:

Tangaza University is seeking to recruit a competent, well-organized, and service-oriented Office Administrator to support the coordination and implementation of administrative and communication functions within the Service Learning Programme. The successful candidate will work closely with the programme team, students, supported institutions, and other stakeholders to ensure the smooth running of daily activities and events.

Key responsibilities:

• Manage front office duties including receiving and responding to inquiries from students, institutions, and staff via phone, email, or in person.
• Handle incoming and outgoing correspondence and maintain filing systems.
• Support the planning and coordination of programme events, meetings, and training activities.
• Take minutes during meetings and ensure proper documentation of programme reports and communications.
• Support basic financial tasks such as raising requisitions, managing petty cash, and preparing payments in liaison with the finance office.
• Support donor reporting by preparing accurate narrative and financial reports in coordination with the programme coordinator and finance teams.
• Regularly update stakeholders on events and activities, and manage the programme’s website and social media platforms.
• Design and draft communication materials such as flyers, posters, brochures, and resource books.
• Maintain policies, procedures, and administrative systems for accountability and programme effectiveness.
• Coordinate with facilitators, service providers, and other stakeholders for timely delivery of programme activities.

Qualifications and Experiences:

• Bachelor’s degree in a related field.
• Diploma in Accounting, Finance, Banking or equivalent qualifications (CPA II, KATC) with at least 2 years’ experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), email, and web-based tools.
• Excellent organizational, communication, and interpersonal skills.
• Ability to multitask, meet deadlines, and work collaboratively within a team.
• Demonstrated integrity, professionalism, and commitment to service.

Desired Attributes:

• Familiarity with community service, or educational programmes.
• Experience managing social media or web content.
• Understanding of values-based or faith-driven institutions.
• Experience in report writing