As the Office Manager for our Nairobi branch, you will be the heartbeat of our local operations. You’ll be responsible for creating a world-class workspace environment that reflects our innovative fintech culture, ensuring seamless daily operations, and supporting our growing team in Kenya’s vibrant financial institution.
Responsibilities:

• Manage the renewal of essential business permits and specialized financial licenses (e.g., CBK digital credit or PSP licenses, CMA certificates).
• Oversee strict office access protocols, managing biometric systems and security personnel to protect sensitive financial data and hardware.
• Conduct thorough “Know Your Vendor\” (KYV) checks on all office service providers (cleaning, security, maintenance) to mitigate operational risk.
• Lead the onboarding experience for new hires
• Maintain meticulous records of branch expenses and petty cash, ensuring all documentation is “audit-ready” for internal and external financial regulators.
• Manage the lifecycle of high-value company assets (laptops, servers, networking gear), ensuring secure issuance and tracking for remote and in-office staff.
• Maintain a professional, high-standard environment suitable for hosting high-net-worth clients, regulators, and banking partners.