Purpose

The incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making, transaction error correction, fraud detection, and giving comfort to the bank that the general ledger balances are free of misstatement.

Primary Responsibilities

• Daily reconciliation of Branch/ treasury/ credit/ Digital loans suspense, Digital banking (utilities, settlement, transit, Floats, and suspense), Card operations (Collections, receivables, settlements, Transit, Card floats, Card debt portfolios, and Suspense), Nostro banks, Central Banks, Clearing, ATMs, Cash deposit Machines within set laid down procedures.
• Approve manually matched transactions in the reconciliation system.
• Validate customer complaints against bank systems and advise transaction success/ failure status to stakeholders for refund.
• processing and close queries on the customer complaints management system
• Note and escalate any process gaps to supervisors.
• File reconciliation soft and physical reports safely for archiving.
• Circulate reviewed and approved reports to stakeholders on the items outstanding in assigned accounts.
• Mitigate financial risk exposure of failure to claim time barred transactions by escalating outstanding items in accordance with the escalation matrix to supervisors.
• Follow up with stakeholders on closure of outstanding exceptions beyond TAT timelines and update exceptions that are not resolved within TAT with confirmed reason narrations for management decisions making.
• Track resolution of raised exceptions in subsequent reports.

Requirements

Academic Qualifications

• Bachelor’s degree in business or any related field Professional Qualification
• Professional accounting certification and ICT skills is an added advantage, CPA, ACCA.

 Work Experience

• 1 year experience in banking and reconciliation.

Generic Competencies

• Able to demonstrate substantial relevant experience such that the tasks detailed in the job description can effectively be carried out.
• Proper understanding of Bank Products.
• End to end understanding of the transaction accounting flows.
• Risk associated with reconciliation of the General Ledgers.

  Skills & Attributes

• Analytical
• Proficient in Advanced Microsoft Excel
• Innovation
• Detail Oriented
• Adaptive (Agile)
• Customer Centricity
• Problem solving
• Communication
• Teamwork
• Supervisor