SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide complemented by ATMs, mobile banking, online banking, extensive agency banking services and a 24/7 Contact Centre. SBM Bank Kenya is characterized by diversity and variety, comprising of individuals with years of vast experience under their belt. This ensures that they are not only able to cater to a diverse group of clients but are also positioned to offer a variety of first-class services.

JOB SUMMARY:

The position will be responsible for managing the Bank’s Corporate non-performing portfolio under supervision of the Senior Manager Corporate Recoveries with the objective of putting in place and adopting appropriate strategies within policy guidelines and regulation to minimize credit losses and ensure the portfolio remains profitable in line with SBM Bank business objectives.

KEY RESPONSIBILITIES:

Strategy – 25%

• Ensure continuous new learning debt recovery techniques through trainings.
• Ensure implementation of debt recovery strategies within the unit.
• Ensure constant follow-up and monitoring of all accounts classified as Non-Performing Loans/Accounts.
• Ensure compliance with all controls, rules, policies, procedures, and regulations.

Operations – 20%

•   Manage corporate debt collection including the initiation of recovery processes in line with commercial practices and Bank policy.
• Manage the assigned Corporate debt portfolio with a view of maximizing profitability for the Bank.
• Review corporate files to identify and select delinquent accounts for collection in order to maintain a low percentage of Portfolio At Risk.
• Maintain and prepare bad debt recovery records and/or reports as and when required and submit them to the Supervisor.
• Recommend restructures, settlements and write-offs on Non-Performing corporate Accounts to the Senior Manager Corporate Recoveries for review and approval by the Management Credit Committee as per Central Bank of Kenya Regulations.
• Ensure compliance to the Bank’s Credit Policy and Procedures with regard to management of debt recovery process.

People Management – 20%

• Maintain good coordination between the debt recovery team and credit team.
• Undertake any delegated activities as assigned by the Senior Manager Corporate Recoveries
• Ensure to undertake Best Practice, Skills and Knowledge and shared across the team and wider Credit department, where appropriate working with other areas of the Bank.

Compliance – 20%

• Ensure compliance with both internal and external regulatory requirements.
• Working closely with risk and compliance units to ensure effective compliance standards are consistently met within the unit.
• Developing and continuously reviewing Credit policies and procedures ensuring their compliance.

Other – 5%

• Safeguard and promote the bank’s image with the general public.

KEY RELATIONSHIPS:

Direct Reports to this Position : N/A

REQUIREMENTS

Knowledge; Skills and Experience required for this Role

• 3 years experience in a debt recovery function with at least 1 year in managing corporate accounts
• University degree in a Business related field from a recognized institution.
• CPA/ACCA or relevant professional qualification.
• Excellent Communication and Negotiation skills.

Competencies Required for this Role

• Experience or sound understanding of credit life-cycle and debt recovery process/techniques.
• Strong credit analytical, communication and negotiation skills and assertive.
• A passion for performance and ability to work under pressure.
• Key understanding of regulatory and legal environment.

Problem Solving

• Analytical
• Assertive
• Decision making
• Communication