29 Apr 2021

Officer – IT Resource Management & Reporting at Kenya Revenue Authority (KRA)

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Job Description

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance. PURPOSE OF KRA Assessment , Collection, Administration and Enforcement of laws relating to revenue.

Department:     Corporate Support Services

Division:           Information and Communication Technology

Job Summary:

The Job Holder is responsible for coordinating Performance Contracting, Performance Appraisal, Training and workshops in the division; he/she maintains updated records for all ICT staff and other related activities such as skills inventory, training, and registration to professional bodies.

Key Responsibilities:

  • Maintains an updated record of all the ICT staff including history for deployment, transfers and promotions, skills inventory among others.
  • Consolidates submitted evidences for divisional performance contract and Appraisals and Board of Directors PC Evaluation.
  • Provide secretarial support for the preparation of the Divisional Annual Training Needs Assessment by preparing the schedules, facilitating meeting, taking minutes, collating and submitting the same for review and adoption.
  • Maintain an up to date ICT staff Job Specifications, Job descriptions and responsibility matrix.
  • Maintain records for Compiled ICT skills inventory.
  • Liaise with HR and various training providers on the implementation of the Annual Training calendar.
  • Consolidates invoices from ICT staff for renewal of membership with relevant professional bodies and follow-up with professional bodies for effective renewal within stipulated timelines.
  • Facilitate the contractors on various issues including sitting space, security clearance and payments among others.
  • Responsible for recording and tracking the tasks, which have been marked for action to various contacts and reports on the progress of implementation.
  • Follow up with the respective recipients of various assignments and update status in the bring up sheet.
  • Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications/ Professional Qualifications 

  • Bachelor’s degree in IT/ Business Administration / Management Course or any other related course

Professional Certification or trainings in at least one of the following areas will be an added advantage

  • Project Management i.e. Prince 2; PMP
  • IT Service Management i.e. ITIL
  • IT Governance

Technical Skills Required      

  • Good documentation, record keeping and filing skills in accordance to ISO 9001:2015 for proper handling of Staff records, induction, and meeting facilitation across the ICT Division
  • Excellent Report and Minute writing skills.
  • Practical skills in raising the purchase requests and following up procurements with relevant stakeholders
  • Knowledge of the SAP processes for Performance Contracting management; supplies chain management, financial management and travel management in KRA.

Relevant Work Experience    

Must have worked in a busy IT environment for at least one (1) year post-graduation with a passion for IT Governance, Staff Management and Office Administration.

Key Competencies     

  • Excellent listening and communication skills
  • Ability to interact confidently with users to establish what the problem is and explain the solution Be proactive with good analytical and problem solving skills
  • Must be able to sustain confidentiality at all times
  • Good Time management
  • Team player
  • Ability to pay attention to details
  • Ability to prioritize competing work commitments and deliver on time ( Result oriented)
  • Passion for innovation and creativity
  • High levels of integrity
  • Ability to work under minimum supervision

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 29th May, 2021


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