BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The core function of the Operational Information Management (OIM) and Performance Reporting team is to ensure operational information received from Country Offices (COs) and other stakeholders is clear, concise, and fit for purpose, and ensure there is adequate reporting on CSP progress and results.  The team collaborates with COs, cross-functional teams and other stakeholders to provide a common operating picture of WFP programme operations in the Eastern Africa region, facilitating informed and timely decision-making. This is achieved through analysis of context, political and humanitarian situations, as well as collating and processing WFP operational information from COs.

The team produces timely, accurate reports and briefs, and provides guidance and technical support to COs to ensure comprehensive reporting on Country Strategic Plan (CSP) results, advocating for WFP’s contributions to SDG 2 (Zero Hunger) and SDG 17 (Partnerships for the Goals). This includes support in coordinating the annual reporting process, establishing clear frameworks for submission, review, clearance and dissemination of annual reports.

The Operational Information Management and Performance Reporting Officer will collaborate with the regional technical teams and Headquarters to deliver cross-functional training and holistic support to the COs in both operational and performance reporting. The Officer will also review and support the clearance of Annual Country Reports (ACRs) and Operational Reports in the region ensuring corporate requirements are met and high-quality products from the region are delivered before publication.

Under the overall leadership of the Head of Strategic Coordination Unit and direct supervision of the Regional OIM and Performance Reporting Officer, the Officer will perform the following duties.

ACCOUNTABILITIES/RESPONSIBILITIES:

Support the organisation, packaging, utilisation and dissemination of relevant information to internal and external audiences for decision making and informing on WFP operational progress. Support the collation, analysis and communication of the ‘Essential Elements of Information’, on the operational environment to facilitate access to timely and accurate information for operational reporting. Collaborate with counterparts internally to ensure consistency in humanitarian information and to complement WFP analysis and information to effectively advocate and communicate WFP’s work and impact to donors and partners. Review, edit, and publish OIM products shared by COs, in line with established review and approval workflows, ensuring alignment with corporate requirements, and standard OIM procedures. Support in coordinating the regional annual country reporting process including collaborating with the COs, monitoring & evaluation, supply chain, partnerships, communication and budget and programming functions to ensure coherence and quality of performance information. Guide COs and contribute to improvements in the ACR process to ensure the production of high-quality ACRs that demonstrate WFP’s organizational performance. Provide support to COs on the ACR guidance including support in writing annual country reports when needed as part of CO surge capacity support. Lead the ACR after-action review exercise to document lessons learned and provide recommendations to improve the annual reporting processes. Participate in the ACR working group at the regional office including support in chairing the working group and preparing briefing notes for management when required. Contribute to the development of regional summaries/briefs of annual achievements for advocacy. This includes developing innovative solutions/strategies to support COs and the region to disseminate annual reports to host governments, partners, and donors. Support the enhancement of the capacity of WFP staff through planning and delivery of trainings on information management and performance reporting. Support COs or RBs in emergencies by preparing, organizing and providing secretarial support to Operational Task Forces (OTF), as required. Support the initiatives for developing improved, streamlined, and harmonized OIM and performance-related normative guidance, as required. Any other duties as assigned and as required to ensure quality reporting in the Regional Bureau of Nairobi.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• Advanced University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.

Experience:

• Over 5 years of experience in development/humanitarian operations.
• Minimum 2 years’ experience in reporting on humanitarian/developmental operations at programme, country-level or regional level.

Knowledge & Skills:

• General knowledge of information management best practices, techniques and processes with some understanding of the basic theoretical background.
• Strong written and oral communication skills, including analytical skills with the ability to interpret qualitative and quantitative information and draw out key messages.
• Knowledge of UN system policies and functions; proficiency in MS Office.
• Ability to deliver results through planning and organizing own activities effectively.
• Ability to successfully manage multiple analysis and reporting requests in a deadline-driven environment.
• Excellent cross-functional collaboration skills and the ability to influence stakeholders.

Languages:

• Fluency in written and spoken English