The Role

We’re looking for a highly organised, tech-savvy Operations & AI Assistant to help us lay the foundations for Eastrise’s operational backbone. You’ll work directly with the CEO and Country Directors to set up and streamline core functions including finance, HR, policies, administration, and internal operations. A key part of your role will involve exploring how AI tools can support and scale our workflows.

This is a great opportunity for someone who enjoys building systems from scratch, loves to problem-solve, and wants to be part of a purpose-driven startup.

Key Responsibilities

• Operations Setup & Support
  • Help design and document internal workflows, templates, and SOPs
  • Assist with company registrations, contracts, and compliance across jurisdictions
  • Support procurement, admin, and digital tools setup
• HR & People Ops
  • Help draft HR policies, onboarding processes, and contractor agreements
  • Support recruitment administration and tracking systems
• Finance & Governance
  • Support basic financial operations (e.g. invoicing, expense tracking, budgeting frameworks)
  • Assist in building governance frameworks, reporting templates, and internal documentation
• AI Integration
  • Identify and test AI tools to improve productivity (e.g. Notion AI, ChatGPT, automation tools, Zapier, Airtable, etc.)
  • Set up and train internal teams on how to use AI tools for admin, research, and content support
• Special Projects
  • Provide support on research, presentations, grant proposals, or partner onboarding as needed
  • Coordinate with external service providers (lawyers, accountants, designers, etc.)

Who You Are

• You have 3+ years of experience in operations, project coordination, HR or admin, ideally in a startup or fast-paced environment
• You have strong organisational and documentation skills
• You’re curious and proactive, not afraid to build new systems or find better ways of working
• You have a good understanding of AI productivity tools, and are excited to explore new ways of integrating them
• You’re comfortable working remotely and managing up with initiative
• Experience working across multiple jurisdictions (especially in Africa or Europe) is a bonus
• Excellent written and spoken English is a must; Polish or Swahili is a plus