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17 Jul 2026

Operations Supervisor Call Center at Solvo Global

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Job Description

Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring…

Operations Supervisor Call Center

We’re Looking For Someone Who:

  • Leads by example
  • Loves solving challenges
  • Motivates & develops teams
  • Delivers exceptional customer service
  • Thrives in fast-paced environments
  • Brings energy, integrity & professionalism

Key Responsibilities

  • Lead & coach 12-18 Customer Service Professionals
  • Drive team performance & exceed goals
  • Ensure outstanding customer experiences
  • Partner with QA, Training & Recruitment teams
  • Monitor KPIs, quality & operational excellence
  • Foster engagement, accountability & team success

Qualifications

  • At least 3 years of Leadership experience in Contact Center/Customer Service
  • Strong communication & coaching skills
  • Results-driven with great problem-solving abilities
  • Strong organizational & time management skills
  • Ability to thrive in high-performance environments

Why Join Us?

  • Grow your leadership career
  • Work with a prestigious brand partner
  • Make a real impact every day
  • Lead a high-performing team

Method of Application

Submit your CV and Application on Company Website : Click Here
Closing Date : August 6, 2026




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