Job Purpose

The Payroll & Systems Specialist to join our dynamic team will be an all-rounded professional with experience in a busy organization with over 500 staff members. The ideal candidate should be proficient in using HR systems and play a critical role in ensuring accurate, efficient, and strategic payroll processing, while also driving improvements in HR systems and performance management processes. This position supports organizational financial goals by managing payroll-related data, optimizing HR Information Systems (HRIS), and delivering actionable insights on HR metrics. Ultimately, you will play a key role in ensuring our HR procedures run smoothly and efficiently.

Roles & Responsibilities

Payroll Administration and Strategy:

• Process and Oversee Payroll accurately, to manage and process payroll, ensuring compliance with legal requirements and company policies.
• Budget and Expense Management: Collaborate with finance to align payroll processes with budget forecasts, contributing to the overall financial health of the organization.
• Reporting and Insights: Generate detailed payroll and budget reports, providing data-driven insights to department heads to inform strategic decisions.
• Stakeholder Collaboration: Partner with internal and external clients to align payroll activities with organizational goals, addressing and resolving any payroll-related concerns proactively.
• Employee Support: Resolve payroll-related inquiries, ensuring high levels of employee satisfaction and fostering a positive work environment.

HR Information Systems (HRIS) Optimization and needs Analysis:

• Collaborate with HR managers to assess HRIS needs, identify improvement areas, and ensure that HR systems support organizational objectives.
• Data Integrity and Security: Maintain and secure personnel databases, ensuring compliance with data privacy laws and standards.
• Continuous Improvement: Identify opportunities for automation and process improvements within HRIS, and lead system upgrades and integrations to increase operational efficiency.
• Technical Support: Provide training and technical support for HRIS users, promoting effective utilization of HR systems across departments.
• Performance Monitoring: Track and report key HRIS performance metrics, implementing solutions as needed to enhance functionality and user experience.

Performance Management Support:

• Ensure payroll and performance management processes align with the organization’s performance cycle, supporting the evaluation process and compensation adjustments.
• Data Analysis and Insights: Run analysis on performance metrics and compensation data, providing actionable insights

HR Metrics and Strategic Analysis:

• Monitor and report on key HR metrics such as turnover, labor costs, training expenses, and leave. Use data analytics to identify trends and present findings to HR leadership for strategic planning.
• Compliance and Statutory Reporting: Prepare and submit statutory payroll and HR reports, ensuring compliance with relevant labor laws and regulations.
• Expense Optimization: Analyze payroll and labor-related costs, identifying areas to optimize expenses and drive efficiency across the organization.

HR Operations Support:

• Provide support to HR operations as needed, contributing to onboarding, employee relations, and general HR administration to ensure seamless HR support across the organization.
• Audit and Compliance: Conduct periodic audits of HR processes, ensuring adherence to company policies and regulatory requirements.
• Technology and Process Innovation: Stay updated on advancements in payroll systems and HR technologies, implementing new tools and processes that drive HR operational excellence.
• General HR Administration: Provide comprehensive support to the HR department in all administrative tasks and any other duties as assigned.

Required Skills for a Payroll & Systems Specialist

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of proven experience as an HR Generalist, with hands-on experience in a variety of HR functions.
• In-depth understanding of labor legislation and payroll processes, with the ability to ensure compliance with relevant laws and regulations.
• Strong experience in employee relations, including handling conflicts, grievances, and disciplinary processes.
• Exceptional verbal and written communication skills, with the ability to interact effectively with employees at all levels of the organization.
• Strong problem-solving abilities, with a proactive approach to identifying and addressing issues.
• Team management skills, with the ability to work collaboratively and support colleagues in a busy HR environment.