19 May 2026

Pension Claims Officer at Jubilee Insurance

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Job Description

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Pension Claims Officer

Job Ref. No: JLIL 409

Role Purpose

The role holder will be responsible for the efficient and accurate processing of pension claims, ensuring that all claims are handled in compliance with company policies, regulatory requirements, and industry standards. This role involves liaising with clients, beneficiaries, and internal departments to facilitate the timely settlement of pension benefits and provide exceptional service to all stakeholders.

Academic Background & Relevant Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • Diploma in Insurance
  • Professional qualification (LOMA, CII, IIK)
  • Minimum of 2-3 years of experience in claims processing, preferably within the life insurance or pension sector.
  • Experience in handling pension claims and understanding pension benefits calculations is highly desirable.
  • Proven track record of working in compliance with regulatory requirements and company policies.


Method of Application

If you are qualified and seeking an exciting new challenge, please apply via 

[email protected] 

quoting the Job Reference Number and Position by 25th May 2026.





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