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2 Feb 2024

People Business Partner -Farm & Fresh at Kyosk Digital Services

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Job Description

A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of stock and unreliable delivery

Role Profile

We are actively sourcing for an experienced People Business Partner  to join our team. The ideal candidate will have a strong background in HR management within a Warehouse  or industrial setting. He or she will play a crucial role in ensuring smooth operations, supporting the People  function,  processes and procedures, and supporting the development and implementation of our strategic workforce planning practices and promoting a positive work culture.

Key Responsibilities:

  • Reporting: Establish a People reporting framework including overseeing timely and accurate metrics and reports are made available, and undertake analysis of data to identify trends and outcomes to enable effective decision making.
  • Talent Acquisition: Work collaboratively with the leadership team to determine the staffing requirements to drive the successful implementation business strategy.Manage the end-to-end recruitment process including interview scheduling for the Line Managers and Hiring team members, salary negotiation for successful candidates, background checks and contracting for the selected candidates.
  • Employee relations: Provide strategic advice and ongoing support on employee relations issues, dispute resolution, and industrial advocacy, including managing escalated or complex cases where required. Maintain relevant, accurate, and forward-thinking HR policies and procedures.
  • Compliance adherence: Ensure all staff adhere and comply with policies and procedures and those from the client.
  • Change Management: Often involved in managing organizational changes, including layoffs, acquisitions, or other structural changes. Ensure that these transitions occur smoothly, with minimal disruption to the organization’s operations.
  • Strategic Planning: work alongside the Territory Manager to plan and execute operational activities strategies. Anticipate future staffing needs and develop plans to meet these requirements.
  • Act as a liaison between management and warehouse employees, addressing concerns and fostering a positive work environment.
  • Organize employee engagement initiatives and team-building activities within the Warehouse.

Minimum Qualifications & Desired Skills:

  • Bachelor’s or master’s degree in human resources, Business Administration, or a related field.
  • CHRP /Higher Diploma is an added advantage
  • Must have 3-5 years of relevant experience in a similar role in a Warehouse/Factory setup.
  • At least 2 years of experience in a supervisory or team lead role within HR operations.
  • Proficiency in HR Management Systems (HRIMS) and Microsoft Office applications.
  • Excellent communication and interpersonal skills to build positive working relationships.
  • Strong analytical skills with a focus on process improvement and data-driven decision-making.
  • Ability to handle confidential HR information with discretion.
  • Strong organizational and multitasking capabilities to manage multiple HR responsibilities effectively.

Competencies & Key Skills:

  • Business Acumen;
  • Strategic Alignment;
  • Change Management;
  • Stakeholder Management;
  • Problem Solving Skills;
  • Decision Making Skills;
  • Tech Savvy.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 16 February. 2024





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