Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Summary

The technology PA will be responsible for providing proactive and comprehensive administrative support to the Chief Data and Information Officer (CIDO)to ensure that the CIDO focuses on key responsibilities effectively. The role holder will assist with the management and prioritization of the CIDO’s time by managing complex and dynamic diary, monitor correspondences from key stakeholders and ensure they are responded toas per SLA, co-ordinate reports, data management, travel arrangements and make a wider contribution to the effective operation of the division.

Responsibilities      

• Schedule Management: Managing the CIDO’s calendar and scheduling meetings, appointments, and events. This would include coordinating with other departments, external stakeholders, and vendors to ensure that the CIDO’s time is used effectively.
• Communication Management: Managing the CIDO’s communication channels, including email, phone calls, and messages. Also need to prioritize and manage incoming and outgoing correspondence and ensure that the CIDO is informed of critical issues and updates.
• Travel Arrangements: Arranging travel and accommodation for the CIDO, including booking flights, hotels, and transportation and ensure that all necessary travel documents and visas are obtained.
• Administrative Support: Support the CIDO, including preparing reports, presentations, and other documents. He or she would also need to maintain accurate records, files, and databases.
• Support the CIDO in coordination andfollow-up of the Technology heads and managers, to develop execution strategies to deliver the over technology roadmap.
• Proactively follow up to ensure that knowledge, process, and training are provided to technology teams to effectively support business.
• Stay informed about the latest trends and developments in IT service management, contributing to the continuous improvement of IT service desk processes and procedures.

Job Requirements        

• Bachelor’s degree in ICT, Computer Science, Business Administration, Communications or any other business-related field.
• Time Management course
• Supervisory Management Course
• Proficiency in Microsoft Suite
• Airline Operations experience
• At least 5 years of experience in office administration management
• Strong organizational and administrative skills

Additional Details        

• A Self-starting and proactive person
• Excellent communication, analytical, and interpersonal skills
• Ability to work with minimal supervision over long hours.
• Sound ability to prioritize, time management and fast decision-making.
• Ability to work effectively and flexibly
• Ability to handle pressure and difficult situations with resilience, calmly and effectively