Platform Engineer Role

In this role you will be responsible for designing, implementing, deployment and maintenance of Ezra Platforms which encompasses the containerized platforms and the micro-services. You will play a crucial role in managing the infrastructure and driving the DevOps practices.

Key Responsibilities

Architecture and Design

• Design and implement scalable, resilient, and secure platform solutions
• Develop and maintain infrastructure-as-code using tools like Terraform, Cloud-Formation and Ansible
• Architect cloud-native solutions leveraging containerization and microservices
• Implement disaster recovery and business continuity strategies as per requirement.

Infrastructure Management

• Manage and optimize our Public cloud infrastructure (AWS, Alibaba, or GCP)
• Manage and optimize private cloud infrastructure in partner premises.
• Implement best practices for cloud security, compliance, and cost optimization
• Design and implement multi-region and multi-cloud strategies
• Design and maintain containerized application environments using Docker
• Architect, deploy, and manage Kubernetes clusters for container orchestration

Automation and DevOps

• Develop automation scripts and tools to streamline operations and reduce manual tasks
• Ensure Standardized QA and Production environments
• Configure and manage load balancers (e.g., NGINX, HAProxy, cloud-native solutions)
• Implement and manage service mesh technologies (e.g., Istio, Linkerd, Traefik) for microservices architectures.

Performance Optimization

• Analyze and optimize system performance, identifying and resolving bottlenecks
• Conduct capacity planning and implement auto-scaling solutions
• Optimize container resource allocation and performance

Security and Compliance

• Implement and maintain security best practices across our platform
• Develop strategies for container security, including image scanning and runtime protection
• Ensure compliance with industry standards and regulations (e.g., SOC 2, GDPR, ISO 27001:2013)
• Assist the infosec team in conducting regular security audits and vulnerability assessments
• TLS certificate management in new market deployments

Documentation and Knowledge Sharing

• Maintain comprehensive technical documentation for platform components and processes
• Contribute to internal knowledge bases and conduct knowledge-sharing sessions

L2 Support and Escalation Management

• Serve as the secondary escalation point for complex technical issues from the operations team
• Provide expert-level troubleshooting and resolution for critical platform and infrastructure problems
• Collaborate with the operations team to improve support processes and knowledge transfer

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 4+ years of experience in platform engineering, DevOps, or similar roles
• Strong proficiency in at least one cloud platform (AWS, Azure, or GCP)
• Expert-level knowledge of containerization technologies (Docker, Kubernetes)
• Extensive experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation, pulumi)
• Proficiency in scripting languages (e.g.Bash, )
• Strong understanding of networking concepts, load balancing, and CDNs
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack)
• Excellent problem-solving skills and ability to troubleshoot complex systems
• Experience with multi-cloud architectures
• Knowledge of service mesh technologies (e.g., Istio, Linkerd)
• Familiarity with serverless computing platforms
• Relevant certifications (e.g., AWS Certified Solutions Architect, CKAD, CKA)