About this opportunity

PMO Hub Manager – BSS is responsible for running the Business Support System (BSS) domain project management unit for all customers in respective cluster. The role is responsible for overseeing all the project management resources with BSS domain expertise to lead the projects within this unit. This unit will ensure that the resources are building capability to lead and deliver projects that requires the BSS portfolio knowledge. This unit will also ensure to enhance project management expertise in new areas such as BSS digitization, 5G BSS.

What you will do

• Develop and cultivate project management capability within the designated hub
• Manage a team of CPMs supporting the need of all CUs in designated cluster
• Drive readiness activities to ensure timely availability of BSS project management capability
• Get involved with BSS business across the designated cluster to ensure accurat dimensioning of organization including efficient utilization and billability of resources
• Support BSS cluster head in working with SA BSS on product roadmaps, future competence needs and BA initiatives
• Develop a positive & productive culture within the extended team
• Contribute to the development of a long-term strategy and delivery plans for the business
• Support the roll out of PMO initiatives, mandates, and directives.
• Drive project management excellence through leading and developing the community in conjunction with unit programs through competence assessment and development practices
• Ensure compliance and ethics and exhibit outstanding role-model leadership behaviors
• Build a strong project management culture within MMEA CSS organization and improve project managers competence through training, coaching & mentorship
• Enforce project management & Operational Hygiene
• Drive project excellence through defined programs with a focus on competence and capability, ways of working and tools and processes
• Ensure adherence to all Ericsson processes and methodologies especially compliance to XLPM framework
• Tip for recruiter: Avoid long shopping list, secure to add most important and relevant responsibilities

You will bring

• 10+ years of program management experience in leading large-scale sophisticated deliveries with a telecommunication or technology company
• 7+ years of people leadership & senior stakeholder management experience
• Excellent communication and outstanding presentation skills
• Domain experience/ knowledge: BSS, IT solutions and agile delivery
• Demonstrated experience of having led software development projects using agile-based methodologies.
• Deep experience of leading teams in a multicultural collaborative and matrixed environment
• Customer focused and desire understand business and customer needs.
• Professional demeanor with solid ability to prioritize, manage time and deliver results.
• Certification: PMI© project manager certification (PMP) or equivalent. ICT PD certification is a plus.
• Education: Bachelor or Master of Science in Engineering, Computer Science or equivalent
• MBA is an added advantage.
• Experience/knowledge in Ericsson Business Process (EBP) IT Process, ITIL, eTOM is good to have.
• Experience/knowledge of Agile methodologies and certification as ACP/Scrum Master will be a great plus.