Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society’s progressive good. The university has adopted several international best practices in its core functions, which has enabled its students and faculty win awards, thus stamping its authority as a centre of excellence. At its main campus in Thika town in the outskirts of Kenya’s capital Nairobi, the university is transforming a hitherto industrial town into an educational hub. At the same time, it is widening access to higher education for the larger East African Community through a well-structured network of campuses.

Job Summary/Duties:

• Provide customer service and necessary support to postgraduate students, supervisors and other stakeholders
• Serve as link to communication between the students, school and the College of Graduate Studies & Research
• Maintain and regularly update files for postgraduate students
• Oversee postgraduate student requests for supervisor allocation, seminars, ethical review, publications, letters of introduction and relevant documents to ensure accuracy, completeness, and compliance with requisite regulations
• Schedule postgraduate training meetings and seminar presentations
• Provide individual student weekly and monthly progress reports to the board of graduate studies
• Prepare a list of students who successfully complete each semester
• Present weekly student reports during the postgraduate students academic progression monitoring committee meetings
• Serve as secretariat during students’ seminar presentations and board of examiners meetings
• Prepare payment claims for postgraduate supervisors and examiners
• Develop and maintain a schedule of activities for the respective schools each semester
• Maintain a record of all hard-cover bound thesis/project copies
• Ensure submitted thesis are submitted to the library
• Coordinate postgraduate capacity building for students and supervisors
• Any other duties assigned

Requirements

Qualification:

• A Bachelor’s Degree in a relevant field.
• Must have at least three (3) years’ experience in Grade 9 or at a comparable position.
• Must be Computer Literate and highly proficient in ms-word, excel, SPSS and other computer statistical analysis software.
• Must have good analytical, report writing and report presentation skills with adequate proficiency in data visualization techniques.

Desirable Skills:

• Proven record in academic, student service or administrative roles
• Understanding of technology applications related to records and data management processes
• Experience with Excel and other Microsoft Office applications essential
• Attention to detail
• Excellent oral, interpersonal, and written skills.
• Problem-solving capability.
• Capacity for prioritizing conflicting demands.
• Ability to gather facts and to analyze situations objectively, accurately, and in an organized fashion.
• Solid critical thinking skills to understand student and staff issues.
• Attentive to deadlines.
• Positive attitude and ability to plan and adapt to change.
• Ability to collaborate effectively with various departments and cross-functional teams.