At Suetech Business Systems Limited, we are the bridge that brings people, technology and business together. In today’s increasingly technology driven marketplace it is critical to keep up with the latest innovations in order to make the most of your investments and keep your business moving forward; and that is where we come in.

Role

This is an internship role for Presales Engineer Interns located in Nairobi County, Kenya. As a Presales Engineer Intern, you will be responsible for assisting the sales team in identifying and understanding customer needs, presenting product solutions, and supporting the sales process. This is an on-site position that will require you to work closely with the sales and technical teams to develop technical proposals, conduct product demonstrations, and contribute to the overall sales strategy.

Key Responsibilities:

• Provide technical solutions to new & existing corporate clients with professionalism and enthusiasm.
• Provide guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
• Make technical presentations and demonstrations, showing how a solution fits the customer needs.
• Support the sales team all throughout the sales process and function as the technical resource for your team and the technical point of contact for their clients.
• Take ownership and responsibility until completion for the resolution of the client’s project.
• Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.
• Interface with the Sales team, articulating customer requirements, to ensure smooth transition from sale to delivery.
• Specify and manage the delivery of consulting services, e.g., in Proof of Concept, installation and configuration, optimization and migration.
• Accompanying sales people during introductory meetings with prospect clients and describe your solution to the customer in technical terms.
• Stay up to date with the product’s technologies and new features as well as competing tech that might affect our clients
• Planning and drafting sales proposals, sending quotations and pursuing these to purchase orders.

Qualifications

• Currently pursuing a degree in Engineering, Computer Science, or a related field
• Strong technical aptitude and ability to understand and communicate complex technical concepts
• Excellent communication and presentation skills
• Ability to work effectively in a team and collaborate with cross-functional stakeholders
• A passion for technology and a desire to learn and grow in a sales-oriented environment
• Strong problem-solving and analytical skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite
• Experience with pre-sales activities or customer-facing roles is a plus.