Job Purpose

Coordinate development and execution of communication and stakeholder engagement strategies for the to establish positive reputation and build relationships with key stakeholders. Ensure effective communication with both internal and external stakeholders to achieve business objectives and enhance the Fund’s image and reputation.

Person Specification

• Must have served in the grade of Senior Corporate Communication Officer, Grade UF 6 or its equivalent for a minimum period of three (3) years
• Bachelor’s Degree in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution
• Supervisory Course lasting not less than two (2) weeks from a recognized institution

Key Competencies and Skills

• Knowledge of best practices in Customer Experience
• Brand & Product Marketing
• Digital Media Management
• Project management
• Communication skills
• Reporting skills
• Competitive analysis
• Analytical skills
• Leadership skills
• Interpersonal skills
• Reliability & Dependability
• Innovative, creativity and tenacity
• Emotional Intelligence

Responsibilities:

Duties and responsibilities entail; 

• Incorporating online tools and in-person networking to create relationships and ultimately build the Fund’s brand, both online and off line;
• Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels;
• Social media marketing– creating, managing and growing the Fund’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties;
• Events and event planning– attending industry events and planning meet ups for Fund leadership
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns;
• Responsible to overlook the customer support – collecting reports, and forwarding clients feedbacks to the management;
• Managing any online feedback forums;
• Implementing strategic communications plans and providing local market insight for the Fund’s public-facing communications;
• Analytics– Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives;
• Working with journalists, media producers, editors and strategic influencers;
• Gathering information on programmes and significant events in a specific Fund Cluster area;
• Responsible for scheduling media interviews;
• Developing media plans, distribute and follow up media releases, book interviews and respond to media request;