Job Specifications

An officer at this grade will be deployed in Corporate ICT and will be tasked with;

• Implementing the formulation, development, and execution of ICT policies, strategies, and operational plans aligned with the Authority’s Strategic Plan to guide internal digital transformation and technology adoption;
• Implementing the automation of business functions and processes for efficiency, effectiveness, and optimisation in the Authority’s operations and service delivery;
• Implementing cybersecurity measures, guidelines, and controls to safeguard the Authority’s ICT installations, systems, and databases against violations, threats, and unauthorised access;
• Implementing effective disaster recovery and business continuity mechanisms, including backup procedures, failover systems, and recovery protocols for operational resilience;
• Conducting the maintenance of the Authority’s ICT infrastructure and systems, including networks, servers, applications, databases, and end-user devices, for effective and efficient operations;
• Conducting efficient ICT support services to the Authority’s users through helpdesk operations, technical assistance, incident resolution, and user request management;
• Conducting the training of the Authority’s users on the use of ICT systems, applications, and digital tools to enhance digital literacy and productivity;
• Preparing advisory to management on ICT-related matters including technology investments, digital initiatives, system upgrades, security posture, and alignment with organisational objectives;

 Person Specifications

For appointment to this grade, a candidate must have:

• Cumulative service of nine (9) years of relevant work experience, three (3) of which must have been served at the grade of Senior ICT Officer or in a comparable and relevant position;
• A Bachelor’s degree in any of the following fields: Information Technology, Computer Science, Telecommunications, Electronic and Electrical Engineering, Business Information Technology, Mathematics, Statistics, or any other relevant field, from a recognised institution;
• Professional certification in any of the following: CCNA, CISA, PMP, PRINCE2, OCP, ITIL, TOGAF, COBIT, CISSP, CCSP, CCSA, CDMP, CBIP, CEH, AWS / Azure / Google Cloud certifications, or any equivalent certification, where applicable;
• Membership in good standing of a relevant professional body;
• A valid practising licence from a relevant regulatory body, where applicable;
• A certificate in a Management Course lasting not less than four (4) weeks from a recognised institution;
• Demonstrated managerial, administrative and professional competencies as reflected in work performance and results.